Ok, let me start from the beginning.
We were having feed issues and my previous manager (retired now so it's my problem) took the Riso apart (what all he did I'm not sure as I wasn't there) and fixed the feed issue (wouldn't feed above speed of 3 I think it was- it was several years ago and my memory isn't so great anymore LOL).
Anyways, after he fixed that problem I noticed when I tried to make a master, most of the image appeared on the master but upper 2 11/16" of an 11" original doesn't reproduce on the master- chopped off.
I have confirmed:
1. It is *not* being printed on the master (pulled out the drum and rotated it- partial image on master made). (11" master is there, just a partial image)
2. Did test modes 117, 118, 119 & 120- same result so that leaves out the scanner section as the problem.
3. Tried doing the memory reset (button and test mode)- doesn't help.
4. Cleaned the print head with alcohol- it's *not* dirty...
It worked fine before he took it apart- something he did as a result... Does anybody have any ideas? Perhaps a loose cable somewhere?
P.S. No error messages.
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