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  1. #1
    Junior Member
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    Dec 2016
    Location
    Berlin
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    Someone here who orders at prntnow?

    Hi there,

    someone here with order-experience regarding prntnow?

    We started building up a small Printing Studio in Berlin a year ago,
    at the moment two GR 3750 are running in our back room, mainly
    supporting artists and writers with a printing opportunity.

    I'm responsible for the maintenance of the machines, a funny job
    looking at their age, but we get along well up to now und I hope
    they work well for some more time.

    In september, i ordered some parts via prntnow, because I was not
    able to get the stuff in germany and the quality of parts i got via
    alibaba was questionable. Reviews were good so I gave it a try.

    I reassurded that the shipping is possible and paid for the parts,
    unfortunately since then I don't get answers on mails and no
    parts arrived until now. (ordered 3 month ago).

    I'd appreciate if someone who also ordered there can give me
    a sign that the business still exists, so I can have some hope;-)

    All the best from Berlin,

    Malte


  2. #2
    Junior Member maggan's Avatar
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    Gothenburg
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    Angry Re: Someone here who orders at prntnow?

    Quote Originally Posted by LuckyPunchPress View Post
    Hi there,

    someone here with order-experience regarding prntnow?

    We started building up a small Printing Studio in Berlin a year ago,
    at the moment two GR 3750 are running in our back room, mainly
    supporting artists and writers with a printing opportunity.

    I'm responsible for the maintenance of the machines, a funny job
    looking at their age, but we get along well up to now und I hope
    they work well for some more time.

    In september, i ordered some parts via prntnow, because I was not
    able to get the stuff in germany and the quality of parts i got via
    alibaba was questionable. Reviews were good so I gave it a try.

    I reassurded that the shipping is possible and paid for the parts,
    unfortunately since then I don't get answers on mails and no
    parts arrived until now. (ordered 3 month ago).

    I'd appreciate if someone who also ordered there can give me
    a sign that the business still exists, so I can have some hope;-)

    All the best from Berlin,

    Malte
    Oh! Sound horrible. Been thinking of ordering from them but after reading this it sound like I shouldn't. Thanks for the heads up but sad that it is not working out the way it supposed to!


  3. #3
    Junior Member
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    Feb 2015
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    Belgradw
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    Re: Someone here who orders at prntnow?

    Hi,
    I have no experience with Alibaba.
    but I am from Serbia, I have some GR maintenance. Which parts you need. Maybe I have.


  4. #4
    Junior Member
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    Jan 2017
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    McKeesport
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    Re: Someone here who orders at prntnow?

    Quote Originally Posted by maggan View Post
    Oh! Sound horrible. Been thinking of ordering from them but after reading this it sound like I shouldn't. Thanks for the heads up but sad that it is not working out the way it supposed to!



    i have ordered from them a couple times...in fact just got a part today (friday) that i ordered wednesday night

    i cant always get thru but when i do scott is as helpful as he can be


  5. #5
    Field Supervisor 500+ Posts
    Someone here who orders at prntnow?


    Join Date
    Sep 2005
    Location
    South Jersey
    Posts
    798
    Rep Power
    34

    Re: Someone here who orders at prntnow?

    Maybe since it was shipping to another country it got lost or hung up in customs. Did you happen to notice any dates on package?

    Since another poster said they just received a package from them then they are still in business. Not answering the phone is reason enough to buy somewhere else. There are many part companies here in USA that would love your business. Just make sure they are capable of providing a tracking # for any orders.

    Best of luck


  6. #6
    Technician
    Join Date
    May 2011
    Location
    Atlanta, GA
    Posts
    38
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    14

    Re: Someone here who orders at prntnow?

    We stock everything you need for the Riso GR3750.
    We are experts in the field of Riso.

    Thanks,


  7. #7
    Junior Member
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    May 2013
    Location
    PARIS
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    Re: Someone here who orders at prntnow?

    Hi Malte

    exact same experience here (Paris)

    Ordered some parts....
    Received them 8-9 months later.... (who's counting at this point??)
    Only, not all of it.....
    Still waiting for a missing item..
    And no one will answer any of my messages (all of them —surprisingly— kind and respectful)

    Any news on your side in the meantime ?

    What do you reckon we can do ?
    And/or does anyone have an idea ?

    It really feels like we're dealing with crooks here...

    Best,
    a




    Quote Originally Posted by LuckyPunchPress View Post
    Hi there,

    someone here with order-experience regarding prntnow?

    We started building up a small Printing Studio in Berlin a year ago,
    at the moment two GR 3750 are running in our back room, mainly
    supporting artists and writers with a printing opportunity.

    I'm responsible for the maintenance of the machines, a funny job
    looking at their age, but we get along well up to now und I hope
    they work well for some more time.

    In september, i ordered some parts via prntnow, because I was not
    able to get the stuff in germany and the quality of parts i got via
    alibaba was questionable. Reviews were good so I gave it a try.

    I reassurded that the shipping is possible and paid for the parts,
    unfortunately since then I don't get answers on mails and no
    parts arrived until now. (ordered 3 month ago).

    I'd appreciate if someone who also ordered there can give me
    a sign that the business still exists, so I can have some hope;-)

    All the best from Berlin,

    Malte



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