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  1. #1
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    Riso RZ390 error code 6-31-916

    have a Riso RZ 390. error code 6-31-916 pops up immediately after a print run or if the machine sits idle. can only get rid of it by turning the machine off. don't know if it's related, but the lower few inches of target image won't show up on the master. thanks in advance.


  2. #2
    Just a fellow wanderer 2,500+ Posts Iowatech's Avatar
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    Re: Riso RZ390 error code 6-31-916

    Do you mean error code B31-916?


  3. #3
    Technician Tonersniffer's Avatar
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    Re: Riso RZ390 error code 6-31-916

    Are you sure it's 6-31-916? Could it be B-31-916? If so in the manual that code is:

    Error Type B31 [Network cable not connected]
    Description
    B31-xxx
    !! No Linked Printer Detected !!
    Check Cable Connection and Power Supply for Linked Printer
    To reset
    display
    Press Reset Key and connect the network cable.
    Error Point Error Conditions
    916 Network cable is not connected when the machine is powered ON.

    That the only mention of 916 in the manual.
    Hope this Helps

    Tonersniffer


  4. #4
    Technician
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    Re: Riso RZ390 error code 6-31-916

    I didn't catch that. it is indeed a lowercase "b" and not a 6. so, what is a b-31-916?


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