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  1. #1
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    RISO 3750 drum carriage locked - no drum in carriage

    RISO 3750 The drum carriage is stuck / locked -There is no drum in the carriage it is empty. The green light will not come on, so we can't pull the carriage out to load an ink drum.
    We have tried the power off/on and reset button still nothing ?

    Any suggestions or help would be appreciated - Thanks

  2. #2
    Riso dude 250+ Posts jermyth's Avatar
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    Re: RISO 3750 drum carriage locked - no drum in carriage

    There is a solenoid release that won't actuate without a drum in place. But you can manually release it with a screwdriver, flat blade best. There is a slot just under the carriage. You should be able to insert a thin flat blade screwdriver and release the hook holding the carriage in. If you can't find it, I'll try to find pictures.
    Good luck.

  3. #3
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    Re: RISO 3750 drum carriage locked - no drum in carriage

    Quote Originally Posted by jermyth View Post
    There is a solenoid release that won't actuate without a drum in place. But you can manually release it with a screwdriver, flat blade best. There is a slot just under the carriage. You should be able to insert a thin flat blade screwdriver and release the hook holding the carriage in. If you can't find it, I'll try to find pictures.
    Good luck.

    Thanks I know where that is we will give it a try

  4. #4
    Service Manager 10,000+ Posts
    RISO 3750 drum carriage locked - no drum in carriage

    Phil B.'s Avatar
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    Re: RISO 3750 drum carriage locked - no drum in carriage

    Quote Originally Posted by patrus View Post
    Thanks I know where that is we will give it a try
    just a suggestion... when a tech here gives you something to try... pleas give that comment a like.... if the suggestion FIXES the issue please give the tech a LIKE AND THANKS.

    this is the way that we techs here gain rep points.

    another nice thing would be IF you plan on using this site for future problems... please DONATE to the site to keep it running.

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