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  1. #1
    Service Manager 1,000+ Posts
    Ricoh Priport HQ7000 Jam under Drum Unit

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    Ricoh Priport HQ7000 Jam under Drum Unit

    Machine was working fine, then suddenly started jamming. We find paper under drum unit at bottom of machine. Any idea what has failed? We normally work on Riso and have not seen this before.

    Thanks


    Kelly

  2. #2
    Service Manager 100+ Posts kyrenecopy's Avatar
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    Re: Ricoh Priport HQ7000 Jam under Drum Unit

    Riso and Ricohs have a problem with the pressure roller getting knocked out of place. Not familiar with this model but I would make sure pressure roller is in it's brackets and camming up against drum. Also check feed/sep tires and pad for worn parts. Bad or dirty sensors at drum.
    Testing 1-2-3, testing, testing. Is this thing on?

  3. #3
    Service Manager 1,000+ Posts
    Ricoh Priport HQ7000 Jam under Drum Unit

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    Re: Ricoh Priport HQ7000 Jam under Drum Unit

    Thanks. This is not that type of pressure roller. These have a unit that is almost the size of the drum that rotates under the drum. Seems like a gate is not working right or something so pages slip down instead of out of the machine.


    Quote Originally Posted by kyrenecopy View Post
    Riso and Ricohs have a problem with the pressure roller getting knocked out of place. Not familiar with this model but I would make sure pressure roller is in it's brackets and camming up against drum. Also check feed/sep tires and pad for worn parts. Bad or dirty sensors at drum.

  4. #4
    Service Manager 100+ Posts kyrenecopy's Avatar
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    Re: Ricoh Priport HQ7000 Jam under Drum Unit

    Are you getting any type of jam code or SC codes?
    Testing 1-2-3, testing, testing. Is this thing on?

  5. #5
    Service Manager 100+ Posts kyrenecopy's Avatar
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    Re: Ricoh Priport HQ7000 Jam under Drum Unit

    Here are the adjustment pages you need.
    Attached Files Attached Files
    Testing 1-2-3, testing, testing. Is this thing on?

  6. #6
    Service Manager 100+ Posts kyrenecopy's Avatar
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    Re: Ricoh Priport HQ7000 Jam under Drum Unit

    Here is some more info for you
    Attached Files Attached Files
    Testing 1-2-3, testing, testing. Is this thing on?

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