Riso RZ 390 drum problem

wawaloam · 12-12-2013

There is plenty of ink in my yellow drum. It was master masters and printing normally until i lost half of the image. When I opened the machine the master is not completely stuck to the drum. and now I keep getting prompted to add more ink. How should i resolve this issue?

**jermyth** · 12-13-2013

If the machine has said to replace the ink, then the RF tag on the tube has been written to and marked empty. You have to replace the tube. As for the drum not inking all the way, check to make sure there isn't master stuck to the drum or something else.
Good luck.

wawaloam · 12-14-2013

Originally Posted by jermyth

If the machine has said to replace the ink, then the RF tag on the tube has been written to and marked empty. You have to replace the tube. As for the drum not inking all the way, check to make sure there isn't master stuck to the drum or something else.
Good luck.

Thanks so much for your help! I am up and running again.