Results 1 to 8 of 8
  1. #1
    Junior Member
    Join Date
    Feb 2014
    Location
    San Francisco
    Posts
    9
    Rep Power
    0

    RZ390UI [error code] a-06-403

    hi,

    i just got a Riso 390UI. upon setting it up, i am getting a a-06-403 error code. looking online i found that it's an issue with a metal plate under the paper feed tray being bent, or the upper or lower safety switch of the paper feed tray being off:

    Error code a06-403 - Fixya
    Im having problems with my Riso RZ300. error A-06 and ive - Fixya

    looking here, this seems to describe the safety switches, but i just can't figure out where they are on my machine:

    Riso RZ 200EP Error Code A-06

    the plate under the paper feed tray does not look bent to me, but i'm not sure i'd be able to tell if it was.

    any help is appreciated! thanks.


  2. #2
    Just a fellow wanderer 2,500+ Posts Iowatech's Avatar
    Join Date
    Dec 2009
    Location
    Iowa
    Posts
    3,746
    Rep Power
    79

    Re: RZ390UI [error code] a-06-403

    Well, while a picture of the plate you found would be extremely useful right now, let's take a moment to look at the usual suspect.
    Is there anything, anything at all that is impeding the elevator from reaching it's lower limit?
    At least that's what I would check first.
    A lot of times that is just something stacked under the tray that interferes with the elevator reaching it's lower limit. Sometimes even the cabinet the machine is sitting on is bent in such a way that the error code shows up.
    Hope that helps. Looking forward to the picture if it doesn't.


  3. #3
    Junior Member
    Join Date
    Feb 2014
    Location
    San Francisco
    Posts
    9
    Rep Power
    0

    Re: RZ390UI [error code] a-06-403

    @Iowatech, thanks so much for your reply! i'll attach a few photos here. i'm not sure which angle/position is most useful, so if there's a different photo that would be more useful, please let me know.

    01.jpg

    02.jpg

    03.jpg

    it does appear the the tray, when in the down position, is crooked compared to the rest of the unit. however, my eyes are playing tricks on me, and it looks like the tray can be leaning in various directions depending on the angle. also, my floor is somewhat slanted so if that would be enough to cause an error that seems likely. i did however rotate the unit and saw the error in several positions.

    also, what i think is the upper safety switch (attached to the master disposal box?), seems to be in a down position. in that it's resting down and can be pushed up, but doesn't hold there.

    thanks so much for the help!


    Quote Originally Posted by Iowatech View Post
    Well, while a picture of the plate you found would be extremely useful right now, let's take a moment to look at the usual suspect.
    Is there anything, anything at all that is impeding the elevator from reaching it's lower limit?
    At least that's what I would check first.
    A lot of times that is just something stacked under the tray that interferes with the elevator reaching it's lower limit. Sometimes even the cabinet the machine is sitting on is bent in such a way that the error code shows up.
    Hope that helps. Looking forward to the picture if it doesn't.



  4. #4
    Riso dude 250+ Posts jermyth's Avatar
    Join Date
    Mar 2011
    Location
    Land of Diffusion
    Posts
    332
    Rep Power
    19

    Re: RZ390UI [error code] a-06-403

    First have you tried the reboot/reset, power on the machine while holding the reset button?
    Both safety switches should move. The top is the plastic that the green elevator button is around, it should go up the back down.
    The bottom one is the metal plate under the paper tray, best seen when tray is folded up. It should going down and come back up.
    Next try test modes 607& 608, upper test & lower test respectively. You'll hear beep changes & see a change on the led display. Fast & 1111 is normal in correctly, slow long & oooo will be activated.
    Good luck, and get a manual.


  5. #5
    Junior Member
    Join Date
    Feb 2014
    Location
    San Francisco
    Posts
    9
    Rep Power
    0

    Re: RZ390UI [error code] a-06-403

    @jermyth, thanks for your help as well! i feel like i'm learning a lot in this process.

    i tried rebooting the machine while holding [reset] and not much seems to change. i still get the error code after a few seconds, and in general it doesn't sound like more processes are being run compared to when i don't hold the [reset] button down as i power it on.

    when i put the machine in test mode (by holding the print position < and > keys), the display flashes LLd then the code 0210 stays in place. once i push [stop] i can enter the codes, after which when i push [start] i get a steady on and off beep, a row of 4 small "o"s (it's the lower half of the "8") in the LCD, and the display above "master making" cycles it's lights. the same thing happens when i enter both 607 & 608. it sounds like i am getting the message something is incorrect?

    also, i do have a manual for the rz series, but oddly i haven't been able to find anything about how to reset the machine while holding the [reset], or how to enter test codes (i've had much more luck searching online). it's wholly possible i was not thorough enough in reading the manual through, just surprised i missed it.

    thanks again for all your help.

    Quote Originally Posted by jermyth View Post
    First have you tried the reboot/reset, power on the machine while holding the reset button?
    Both safety switches should move. The top is the plastic that the green elevator button is around, it should go up the back down.
    The bottom one is the metal plate under the paper tray, best seen when tray is folded up. It should going down and come back up.
    Next try test modes 607& 608, upper test & lower test respectively. You'll hear beep changes & see a change on the led display. Fast & 1111 is normal in correctly, slow long & oooo will be activated.
    Good luck, and get a manual.



  6. #6
    Just a fellow wanderer 2,500+ Posts Iowatech's Avatar
    Join Date
    Dec 2009
    Location
    Iowa
    Posts
    3,746
    Rep Power
    79

    Re: RZ390UI [error code] a-06-403

    Thanks for the pictures.
    Looking at the second picture, your tray looks straight, but the first picture makes it look like the plate above the lower frame is bent. That's attached to the lower safety switch. If you can straighten that plate (looks like the part of the plate near the front of the machine needs to go up) it should help.
    In your manual, the first page of the service mode section should help you interpret what happens in the display. For example, the flashing master making display indicates that a service mode is active.
    I'm not surprised you couldn't find that reset in your manual, though. I think the only time I've seen that in a manual was in the documentation for either the RG or the RA Risos. It is just something that has worked ever since. It is a good thing to try for solving problems after you've exhausted all the normal user based troubleshooting and before you get out the service manual.
    Sorry I didn't get back to you sooner. Got a small scratch on the cornea of my left eye, and couldn't accurately focus on the pictures until now.


  7. #7
    Trusted Tech 50+ Posts LA TECH's Avatar
    Join Date
    Sep 2010
    Location
    Sun Valley, CA.
    Posts
    90
    Rep Power
    15

    Re: RZ390UI [error code] a-06-403

    Quote Originally Posted by mersault View Post
    hi,

    i just got a Riso 390UI. upon setting it up, i am getting a a-06-403 error code. looking online i found that it's an issue with a metal plate under the paper feed tray being bent, or the upper or lower safety switch of the paper feed tray being off:

    Error code a06-403 - Fixya
    Im having problems with my Riso RZ300. error A-06 and ive - Fixya

    looking here, this seems to describe the safety switches, but i just can't figure out where they are on my machine:

    Riso RZ 200EP Error Code A-06

    the plate under the paper feed tray does not look bent to me, but i'm not sure i'd be able to tell if it was.

    any help is appreciated! thanks.
    One of your safety switch is activated either the lower or the upper switch. Upper safety switch is located by the green led to lift or lower the tray and is keep triggered by a small spring and the lower switch is not under the tray as previous models but in the rear lower corner of the machine by the raise rail for the tray and also is being activated by a spring and could be stuck and not triggering the lower switch.


  8. #8
    Junior Member
    Join Date
    Feb 2014
    Location
    San Francisco
    Posts
    9
    Rep Power
    0

    Re: RZ390UI [error code] a-06-403

    thanks for everyone's help, i finally got the machine working!

    the piece which engages the lower safety switch was not coming up far enough to do so. i bent it up a little bit, and now the error is resolved.

    after reading LA TECH's reply about the specific positions of the switches i found this pdf:

    http://www.riso.com.au/Tech%20Man/RZ2%20RZ3%20Tech.pdf

    it's pretty huge (63mb), so it may take a while to load. i did find this page (i'll attach screenshots) which illustrate where the safety switches are:

    Screen Shot 2014-05-31 at 2.28.05 PM.jpgScreen Shot 2014-05-31 at 2.28.26 PM.jpg

    I'm not sure how to upload full-res photos, so these are smaller than i expected... anyways, the switches are positioned as LA TECH describes. to access both you need to remove the plastic casing – from around the green led, and the back of the case to access the lower one. my experience was once both are depressed the error went away.

    thanks again for everyone's help!


Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-=-=-=-=-=-


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here