Risograph RC 6300 - 'Empty Disposal Box' message

[patrick80]

I'm receiving this message despite the box being empty.

Any suggestions on possible causes?

[20gaugeO/U]

Disposal wrap in the rollers that drive it into the box

[patrick80]

Disposal wrap in the rollers that drive it into the box

Thank you much. It does appear to be the problem.

Is there a simple way to service this, or do I have to start taking this machine apart?

[20gaugeO/U]

Remove disposal box. Slide scanner all the way over (I think that's how it moves- long time since seen one). One metal clip/locking tab lever on each end of the top disposal roller bar. Unlock it and it should lift straight up. Might want to wear rubber gloves. Check with a flashlight the lower roller assy also and make sure you get all the old master.