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  1. #1
    Trusted Tech 50+ Posts
    Looking for a Copier/Printer Service Technician for Sales/Tech Support - DC Area

    mrizer's Avatar
    Join Date
    Mar 2009
    Location
    Woodbridge, VA
    Posts
    68
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    Looking for a Copier/Printer Service Technician for Sales/Tech Support - DC Area

    Must be located within the Washington DC Area.

    Item Inc. is a global copier & printer parts distributor specializing in customer service excellence. Our excellence is built upon our employee’s deep knowledge of the machines we support, free technical support, willingness to assist our customers with their customers and exceptional turn around and delivery of our product. First opened in 1980 as an office equipment distributor, we transitioned to supporting parts for Xerox machines in the 1990s and now support over 20 manufacturers with the ultimate goal of supporting all technology that processes paper information.



    We are currently in need of a self-motivated learners to join our inbound technical support and sales operation. This individual will field in bound calls, emails, and instant messages from customers looking for technical support, pricing, and product availability. Potential candidates will have 5+ years of repair service directly related to copiers or printers and understand how to read service manuals and enjoy resolving technical issues. We have a complete collection of technical documentation, as well as access to manufacturer training and certifications to help you build upon the knowledge you already have. This is a fun and rewarding job and never gets boring. Feel free to check out our website at xerox and tektronix, dell, canon, konica-minolta-qms, samsung, lexmark, okidata, epson, google mini appliances,ibm printer parts and supplies and rentals item inc. Compensation and Benefits Package Includes:

    • Base pay $50,000/year depending on skill level
    • Generous bonuses
    • The most successful employees can see their pay rise quickly
    • Comprehensive medical plans
    • 401(K) with 100% match
    • Certified technical training from major manufacturers

    Responsibilities:

    • Use our vast collection of technical resources to assist customers with technical support
    • Assist customers with pricing and availability of product
    • Assist customers to resolve issues with product orders
    • Continue to expand your knowledge by adding manufacturer certifications

    Qualifications Required:

    • High School Diploma
    • 5+ years of technical experience directly related to copiers and printers
    • Strong communication and organizational skills
    • Ability to multitask between several projects
    • Ability to work from 10 a.m. – 7 p.m.


    Michael Rizer
    Free Technical Support
    Item Inc. 800-367-4836
    mrizer@iteminc.com

  2. #2
    MECANOGRAPHE 1,000+ Posts zaza's Avatar
    Join Date
    Mar 2008
    Location
    ALGERIA
    Posts
    1,065
    Rep Power
    32

    Thumbs up Re: Looking for a Copier/Printer Service Technician for Sales/Tech Support - DC Area

    Quote Originally Posted by mrizer View Post
    Must be located within the Washington DC Area.

    Item Inc. is a global copier & printer parts distributor specializing in customer service excellence. Our excellence is built upon our employee’s deep knowledge of the machines we support, free technical support, willingness to assist our customers with their customers and exceptional turn around and delivery of our product. First opened in 1980 as an office equipment distributor, we transitioned to supporting parts for Xerox machines in the 1990s and now support over 20 manufacturers with the ultimate goal of supporting all technology that processes paper information.



    We are currently in need of a self-motivated learners to join our inbound technical support and sales operation. This individual will field in bound calls, emails, and instant messages from customers looking for technical support, pricing, and product availability. Potential candidates will have 5+ years of repair service directly related to copiers or printers and understand how to read service manuals and enjoy resolving technical issues. We have a complete collection of technical documentation, as well as access to manufacturer training and certifications to help you build upon the knowledge you already have. This is a fun and rewarding job and never gets boring. Feel free to check out our website at xerox and tektronix, dell, canon, konica-minolta-qms, samsung, lexmark, okidata, epson, google mini appliances,ibm printer parts and supplies and rentals item inc. Compensation and Benefits Package Includes:

    • Base pay $50,000/year depending on skill level
    • Generous bonuses
    • The most successful employees can see their pay rise quickly
    • Comprehensive medical plans
    • 401(K) with 100% match
    • Certified technical training from major manufacturers

    Responsibilities:

    • Use our vast collection of technical resources to assist customers with technical support
    • Assist customers with pricing and availability of product
    • Assist customers to resolve issues with product orders
    • Continue to expand your knowledge by adding manufacturer certifications

    Qualifications Required:

    • High School Diploma
    • 5+ years of technical experience directly related to copiers and printers
    • Strong communication and organizational skills
    • Ability to multitask between several projects
    • Ability to work from 10 a.m. – 7 p.m.
    l am from ALGERIA ...since 1997 l do the maintenance of copiers ..printers ..machine ...lot of experience in canon ...kyocera..minolta ...xerox ..and some others brand ..if you agreed l can sent you my cv ...you are welcome there .

    BEST TECHNICIAN . NICE PEOPLE .

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