We are looking for a trained Imaging technician to hit the ground running. We are a privately-held, professionally operated technology services company, celebrating our 21st anniversary, located in the beautiful, cool pines of Prescott, AZ. We pride ourselves in providing outstanding customer service and value to our clients and work hard to deliver the best service, installation, maintenance and support possible. We are searching for a like-minded individual who is open to working hard and wants to be part of a professional team. Work directly with customers to provide outstanding imaging technology support via training. Troubleshoot copier and printer issues and repair problems. Set-up, deliver, & install imaging systems, including programming, setting up scan to file, scan to email, faxing, etc. Train clients on use of copier system.
Knowledge of Ricoh / Savin, Toshiba copiers, HP, Kyocera, Brother printers a plus.
Required Skills:
1. High School diploma or equivalent. Toshiba and/or Ricoh / Savin training a plus
2. Minimum of one years of related field experience as a technician working with business technology such as copier, printer or plotter ideal. Applicant must possess some knowledge of computers and electronics, Computer/Digital Technology or related fields
3. Education or experience in electronic/mechanical repair is required.
4. Ability to travel to assigned accounts, including accounts with multiple locations. (Mainly in the Quad-Cities area, some travel to Flagstaff, Verde Valley/Cottonwood/Sedona and Phoenix area.
5. Knowledge of and demonstrated ability to apply computer technology to customer requirements for networked products and systems solutions.
6. Ability to attend product training classes as required.
7. Able to lift 50 lbs and be in a mobile activity more than 25% of the time. (Walking/standing/stooping/kneeling).
8. PC literacy and understanding of basic network concepts.
9. Must hold a valid driver’s license; and have personal vehicle.
10. Excellent customer service and trouble shooting skills are essential.
11. Strong technical and mechanical ability.
12. Outstanding communication skills
13. Must be self-motivated / enthusiastic / and possess a strong work ethic.
14. Critical thinking skills a must
15. Ability to work independently but be a part of a team.
Compensation and employment package: Base salary. Commission and bonus eligible. 3 weeks Paid Time Off (PTO), 7-9 paid Holidays. Paid mileage/vehicle reimbursement, educational reimbursement, and career advancement planning assistance, company cell phone and laptop.
Contact Pennie:928-445-0700