EXPERIENCE
Valley Office Equipment, Cathedral City, CA — Field Service Technician
January 2017 - August 2017
Serviced all of Coachella Valley (both low and high desert areas), wide range of machines. Focus mostly on SHARP / HP / Lexmark products. Low, Mid and Production Volumes.
Provided both onsite and over the phone support, acting as a help desk support and service field tech, troubleshooting printer, copier and PC issues as well as offering or providing solutions to reported issues.
AIS, Palm Desert, CA — Field Service Technician
October 2015 - January 2017
Serviced all of Coachella Valley (both low and high desert areas), wide range of machines. Focus mostly on Ricoh//Lanier products. Low, Mid and Production Volumes.
Provided both onsite and over the phone support, acting as a help desk support and service field tech, troubleshooting printer, copier and PC issues as well as offering or providing solutions to reported issues.
GOMCO, Bakersfield, CA — Field Service Technician
January 2015 - October 2015
Serviced all of KERN county, wide range of machines. Focus mostly on Ricoh//Lanier products. Low, Mid and Production Volumes.
Monument Security, Bakersfield,Ca — Field Supervisor
January 2012 - January 2015
G4S(Wakkenhutt)Security, Kern County,CA— Lead Officer
MONTH 20XX - MONTH 20XX
EDUCATION
(Provided on request, to minimize length of resume) |
SKILLS
- Technical/Certified training on Copier models; Ricoh, Kyocera, Sharp, HP and Lexmark.
- Strong TroubleShooting Skills
- Strong Customer Service Skills
- Technical expertise in software and hardware
- United States Military Veteran (Army) 2002-2006
AWARDS
(D135/D136/D137/D138) Tier 2 Service Training (8/14/15)
MP C3003 (D146 Series) Tier 2 Service Training (05/26/2015)
TECHNOLOGY ESSENTIALS TIER 2 v 3.0 (4/17/2015)
(more offered on request)
LANGUAGES
English |
Bookmarks