Anybody hiring? In state or out?

[KIP_Doc]

Experienced Equipment Service Engineer

Hardworking, disciplined, and energetic Service Engineer with extensive experience in all aspects of the engineer industry. Proven strengths in effective Management with a history of troubleshooting and repairing equipment in a timely and efficient manner, as well as finishing projects ahead of schedule. Possess great “people” skills and strong business networking skills with a commitment to professionalism and a job well done while thoroughly enjoying a challenge. Willing to relocate at own expense.


Professional Experience

Novi, MI 11/02 to 06/09
Certified Digital Technician
Developed and maintained supportive relationships with new and existing accounts to meet customer service objectives.
Was made a trainer to industry certify groups of dealer service technicians on the troubleshooting and repair of equipment.
On numerous occasions was able to repair damaged equipment that was initially thought to be un-repairable thereby saving the company thousands of dollars.
Received certifications on: 2000, 3000, 3100, 5000, 6000, 7000, 8000, 9000, Color 80, 2000 series of scanners, 300/1200 stackers.
Troubleshoot and repair wide-format plotters, scanners, and scan-to-file systems.
Conducted equipment training classes for dealer technicians.
Facilitated customer service in the area of troubleshooting equipment, including determination of parts needed for repair.
Scheduled and maintained customer accounts and service repair requests
Used asset performance management system to track parts usage, manage stock levels, and replenish stock
Farmington Hills, MI 11/02 to 06/09
Field Service Engineer
Managed and scheduled work orders utilizing computer maintenance program.
Troubleshoot, maintain, and service engineering copiers and related peripheral equipment.
Provide ongoing customer service to clientele. Experience with KIP, OCE, Ricoh, and Kyocera Mita product lines.
Handle inventory and requisition of supplies; research to secure savings on all items
Established and maintained a working relationship with key Marketing, Product, and Sales department associates to keep abreast of current and new products/services/strategic initiatives

Pitney Bowes Corporation, Southfield, MI 07/95 to 03/98
Copier Repair Technician
Troubleshoot, maintain, and service photocopiers, as well as manage large inventory of copier-related parts.
Promote positive customer interaction.
Ensured proper and efficient business practices were maintained and potential revenue from available merchandise was fully realized.
Consistently explore lower-cost options in keeping with the company’s “Smart Initiatives.”
Calmed and counseled irate and difficult customers, clarifying their needs and recommending appropriate actions, thus enhancing customer loyalty, company reputation, and overall increase in annual sales.

IPG Services Corporation, Troy, MI 01/95 to 06/95
Engineering Writer for St. Claire, Inc. (temporary position)
Assemble repair parts manual via the use of a parts provisioning list.
Develop artwork for manual.

VSE Corporation, Sterling Heights, MI 09/90 to 08/94
Provisioning Analyst/Technical Writer
Read blueprints to review item configuration and create a parts list according to military specifications for entry into and management of a parts master database.
Research and verify part numbers for accuracy utilizing specialized software, as well as manage proprietary and confidential information.
Instruct illustrators in the development of artwork for technical manuals.
Prepare reference documentation consisting of blueprints, specifications, and technical illustrations for internal use.

[Ducttape n Glue]

Lets talk alittle. I'm in CT and do wide format, we're a small concern. It would be ashame to see your current skills and training go to waste and you switch over to strictly office copiers. I also know a few other wide format guys here in the state and surrounding states. Ever consider New England?

[donaldtex]

Your resume is very interesting, but (after personale experience) I can tell you that nowadays dealers want $6.00/hr. rookies to keep costs low, my suggestion is keep a low profile, get the job, be smarter, hard worker, more assertive than everyone else in your dept. and soon you'll be getting raises.

[Ducttape n Glue]

Your resume is very interesting, but (after personale experience) I can tell you that nowadays dealers want $6.00/hr. rookies to keep costs low, my suggestion is keep a low profile, get the job, be smarter, hard worker, more assertive than everyone else in your dept. and soon you'll be getting raises.

Did you read KIP Docs last office copier job experience, scary to say the least.?

[KIP_Doc]

Did you read KIP Docs last office copier job experience, scary to say the least.?

No doubt....

[KEVIN900]

I found an ad in New York Times job board from a company called Patriot Blueprinting Systems. They have offices in Columbia, Maryland, and Cherry Hill, NJ. Give them a look. Field Service Technician Job in Cherry Hill 08034, New Jersey US

[KEVIN900]

As a side note, Your resume could use some editing. Way to wordy, and no need to include job information from more than 15 years ago. Better to drop some old job stuff, to make room for a little personal info, like hobbies, and volunteer work. It gives potential employers something to talk to you about, and lets them see a well rounded individual. Most people conducting an interview are just as nervous as you are, and talking about your love of sailing, or moto-cross, or whatever, lets them find out more of your personality, and that you'll be a good fit in their team. Good luck in your search.

[KIP_Doc]

As a side note, Your resume could use some editing. Way to wordy, and no need to include job information from more than 15 years ago. Better to drop some old job stuff, to make room for a little personal info, like hobbies, and volunteer work. It gives potential employers something to talk to you about, and lets them see a well rounded individual. Most people conducting an interview are just as nervous as you are, and talking about your love of sailing, or moto-cross, or whatever, lets them find out more of your personality, and that you'll be a good fit in their team. Good luck in your search.

It would look way too empty to delete any old stuff.....

[KIP_Doc]

Stilllllllllllllll looking.....

[Ducttape n Glue]

That has gotta suck. I really am surprised.