I have an Amish customer that uses PC Free Mail to get the emails faxed to them via their Brother MFC-9460cdw. My customer seems to be having the issue of taking 5 minutes for a 2 page email to come through and up to 3-4 hours for a 10 page email to come through. The ohter issue they are having is that the quality of the color emails are very pour. The Brother MFC-9460cdw copies great, prints great self test pages, and receives B&W faxes/email just fine. I have also put in place a brother MFC-9840cdw and this machines seems to do a better job but still is not satisfactory. I just put in place a HP OfficeJet 8610 yesterday to see if this will help any. Has anyone encounter this issue before or have any ideas on what i can do to resolved this issue? Maybe a different MFP will work i am up for any suggested MFP theat may do the trick. I was hoping to stick with a laser MFP rather then and inkjet.
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