Thanks Thanks:  0
Dislikes Dislikes:  0
Results 1 to 5 of 5
  1. #1
    Technician
    Join Date
    Jul 2015
    Location
    Montgomery, Alabama
    Posts
    35
    Rep Power
    18

    HP Laserjet P3015 Jams & Blank Pages

    All pages come out blank & printer will jam as paper is coming out of fuser. I did a diag on sensors. The registration sensor & paper exit sensor showed good on diag screen. This screen has three 0's one for each sensor. I could not get the third 0 to switch to 1. Not sure which sensor activates this 0. I have changed cartridge. Check cartridge contact springs. Also replaced hvps, and checked to make sure laser blocking plate was working properly. Any ideas? Thanks.

  2. #2
    Senior Tech 100+ Posts 1stcavvet's Avatar
    Join Date
    Apr 2015
    Location
    Sterling Heights, Michigan
    Posts
    231
    Rep Power
    23

    Re: HP Laserjet P3015 Jams & Blank Pages

    check to make sure the pickup solenoid is not sticking, you could try the manual feed and see if it works the way it's supposed to Good luck

  3. #3
    Service Manager 10,000+ Posts
    HP Laserjet P3015 Jams & Blank Pages

    Phil B.'s Avatar
    Join Date
    Jul 2016
    Location
    Raleigh NC
    Posts
    22,656
    Rep Power
    658

    Re: HP Laserjet P3015 Jams & Blank Pages

    Quote Originally Posted by Rich123 View Post
    All pages come out blank & printer will jam as paper is coming out of fuser. I did a diag on sensors. The registration sensor & paper exit sensor showed good on diag screen. This screen has three 0's one for each sensor. I could not get the third 0 to switch to 1. Not sure which sensor activates this 0. I have changed cartridge. Check cartridge contact springs. Also replaced hvps, and checked to make sure laser blocking plate was working properly. Any ideas? Thanks.
    when you say exit sensor.. the one at the output tray? or behind the fuser. The manual should have a diagram on locations of sensors.

    two things could be causing blanks... the connection between HVPS and trans roller.
    do you hear any noise coming from the laser unit?

  4. #4
    Technician pebkac's Avatar
    Join Date
    Oct 2014
    Posts
    36
    Rep Power
    20

    Re: HP Laserjet P3015 Jams & Blank Pages

    Make sure you're not confusing the registration sensor with the paper width sensor. They're both in the registration area. The reg sensor flag is in the middle, next to (touching) the registration rollers. The width sensor is off to the (right?) side, poking out of the bottom plate. Registration sensor problems could cause the symptoms you're describing.

  5. #5
    Sharp & HP Tech 100+ Posts austonrush's Avatar
    Join Date
    Jan 2010
    Location
    Guelph
    Posts
    229
    Rep Power
    31

    Re: HP Laserjet P3015 Jams & Blank Pages

    Maybe we can back this up slightly. What is the error/ jam message you are getting?

    I'd be taking a look at the paper pickup solenoids, they are easy to check. This machine is known for solenoid problems. Sometimes they pop apart and you can put them back together, other times you need to replace them. However it is a cheap part, about $10

    http://icareasc.com/ICareKM/Universi...eplacement.pdf

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here