Thanks Thanks:  0
Likes Likes:  0
Dislikes Dislikes:  0
Results 1 to 5 of 5
  1. #1
    Technician
    Join Date
    Jun 2019
    Location
    Cluj
    Posts
    15
    Rep Power
    1

    HP M5035 scanned PDF are corrupted\invalid - Windows 10 scan to shared folder

    Hi,
    So we have 1 HP M5035 A3 machine in a LAN with several desktops and laptops with both Windows 7 Home\Pro and Windows 10 Home\Pro. Each has a shared "Scan" folder on wich the HP M5035 sends scanned PDF to. Everything worked fine until on 1 Windows 10 Pro desktop the PDFs cannot be opened, either with Adobe Reader and\or Chrome\Foxit. They seem corrupted or invalid. The machine gives no error, it scans and sends the PDF as it should. What I noticed is the size of the PDFs seems weird. Its either 128KB, 64KB or sometimes 0KB. I tried recreating the shared folder, made another one, updated Windows 10, tried a bunch of shared folder options, nothing works. Anyone else encountered this issue?

  2. #2
    Senior Tech 250+ Posts
    Join Date
    Jun 2009
    Location
    /Florida
    Posts
    374
    Rep Power
    26

    Re: HP M5035 scanned PDF are corrupted\invalid - Windows 10 scan to shared folder

    when you created folder make sure it is called something different. i had a folder go bad deleted and create folder using same name. It wouldn't scan to folder. I then created a folder and use a different name on folder i was able to scan to it.

  3. #3
    Master Of The Obvious 10,000+ Posts
    HP M5035 scanned PDF are corrupted\invalid - Windows 10 scan to shared folder

    blackcat4866's Avatar
    Join Date
    Jul 2007
    Location
    Lapeer, Michigan
    Posts
    17,431
    Rep Power
    293

    Re: HP M5035 scanned PDF are corrupted\invalid - Windows 10 scan to shared folder

    I saw something similar to this on an older Toshiba. PDF scans all arrived at 0KB size and would not open or be deleted. I discovered later that I could not delete the scan folder or change its properties in any way.

    I created a new scan folder with a new name, and entered the new credentials and all worked fine. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  4. #4
    Technician
    Join Date
    Jun 2019
    Location
    Cluj
    Posts
    15
    Rep Power
    1

    Re: HP M5035 scanned PDF are corrupted\invalid - Windows 10 scan to shared folder

    Quote Originally Posted by COPIERMAN View Post
    when you created folder make sure it is called something different. i had a folder go bad deleted and create folder using same name. It wouldn't scan to folder. I then created a folder and use a different name on folder i was able to scan to it.
    Quote Originally Posted by blackcat4866 View Post
    I saw something similar to this on an older Toshiba. PDF scans all arrived at 0KB size and would not open or be deleted. I discovered later that I could not delete the scan folder or change its properties in any way.

    I created a new scan folder with a new name, and entered the new credentials and all worked fine. =^..^=
    Hmm, that's interesting. I can't remeber exactly but I think I renamed the original folder and redid the sharing settings. I'll check with a brand new folder with different name though. I'll get back with the results! Thanks

  5. #5
    Retired 5,000+ Posts slimslob's Avatar
    Join Date
    May 2013
    Location
    Bakersfield, CA
    Posts
    9,498
    Rep Power
    206

    Re: HP M5035 scanned PDF are corrupted\invalid - Windows 10 scan to shared folder

    Try using Irfanview with all plug-ins installed for those files larger than 0.

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-=-=-=-=-=-


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here