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  1. #1
    Technician djfenti's Avatar
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    HP 4250 13.98.00 Paper Jam

    Getting a13.98.00 Non Specific Paper Jam followed by a 13.06.00 Fuser Output, Paper Stopped Jam. Anyone have a clue on what may be causing the issue?? Thank you in advance for taking your time to answer.


  2. #2
    Senior Tech 250+ Posts
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    Re: HP 4250 13.98.00 Paper Jam

    Check the paper feed solenoid on the right side. The foam pad wears out exposing the adhesive and causes the solenoid to stick.


  3. #3
    Senior Tech 100+ Posts
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    Re: HP 4250 13.98.00 Paper Jam

    Remove the back cover and watch the fuser film rotate during warm up. If it slows down or stalls remove the sleeve, clean up the old brown grease and apply new. I've had this several times. Mostly on the 4015's.


  4. #4
    Master Of The Obvious 10,000+ Posts
    HP 4250 13.98.00 Paper Jam

    blackcat4866's Avatar
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    Re: HP 4250 13.98.00 Paper Jam

    Quote Originally Posted by draph View Post
    Remove the back cover and watch the fuser film rotate during warm up. If it slows down or stalls remove the sleeve, clean up the old brown grease and apply new. I've had this several times. Mostly on the 4015's.
    I'll confirm that. Be sure to use the correct fixing film grease. =^..^=

    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.


    blackcat: Master Of The Obvious =^..^=

  5. #5
    Field Supervisor 500+ Posts Wild Bill's Avatar
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    Re: HP 4250 13.98.00 Paper Jam

    I know this is an old thread but this video may help someone



    Izzy

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