HP cp3525dn Not printing Cyan

[Gus633]

Regarding the formatter, as in some LaserJet models, the DC Controller re-programmed information to the formatter (new or used) and other models the formatter can't be re-programmed with information if it is used, only a new blank formatter can be re-programmed from a DC controller. Hopefully the DC controller is a CC470A model and everything works out.

Hi Printerdude,
well that was a bust! Fitted 'new' formatter board-printer did a 'restore' and yep,no duplex!
Config pages say it's fitted,though nothing on the screen to select it,plus you can't even use HP's windows driver to 'tell'
the printer to duplex.
So went to the cp3525x and tried ALL the formatter board's,one after another and they all show the duplex screen!?
Oh and they do duplex as well. So I guess the DC controller board is the problem-another new one on the way!

So I guess in this case the dc board re-programmes the formatter. Live and learn.......
For this printer though the parts list only show one dc controller board......hmmm?

I'll let everyone know how it goes.

Cheer's again for the reply.

Gus.

[Printerdude]

Hi Gus633,

Now we know the DC controller write re-programmed the formatter. When you install a new DC controller, used the formatter from the CP3525x or CP3525dn model. Make sure the formatter(s) are programmed from these models as the formatter will re-programmed the DC controller. Turn off machine then turn on, wait 10 minutes then turn off and then turn on for 10 minutes, then turn off and you are finished with the programming setup. Don't do anything as pressing any buttons or have anything attached to the printer when the programming is going on, as this may downgrade to a base model printer. Good luck.

[Gus633]

Hi Gus633,

Now we know the DC controller write re-programmed the formatter. When you install a new DC controller, used the formatter from the CP3525x or CP3525dn model. Make sure the formatter(s) are programmed from these models as the formatter will re-programmed the DC controller. Turn off machine then turn on, wait 10 minutes then turn off and then turn on for 10 minutes, then turn off and you are finished with the programming setup. Don't do anything as pressing any buttons or have anything attached to the printer when the programming is going on, as this may downgrade to a base model printer. Good luck.

Closing this post and will open a new one for the duplex issue.