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  1. #1
    Senior Tech 100+ Posts 1stcavvet's Avatar
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    hp designjet 110 plus

    When I load paper into the rear of this machine I hear the first beep and then the machine takes over and rolls the paper in, it won't stop feeding, until it's hanging out of the front about 6-7 inches. I hit the red button and the paper starts back in and then shows me a picture of the roll and a jam indicator on the display. I know about the OOPS sensor and I made sure everything was plugged in. What sees the leading edge of the roll? Is it the paper feed encoder on the left end of the machine or is it that OOPS sensor, or something else? Can the encoder be out of time?? I was called on this machine after the customer bought the machine with a broken svc station then bought one and installed it himself.


  2. #2
    Senior Tech 100+ Posts 1stcavvet's Avatar
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    Re: hp designjet 110 plus

    everything about this printer looks good,ready to go, till you try to install paper


  3. #3
    Service Manager 1,000+ Posts theengel's Avatar
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    Re: hp designjet 110 plus

    It should feed it out a few inches (6 or 7 sounds right), pause, and then eventually pull it back in. Why are you pressing the red button?


  4. #4
    Service Manager 1,000+ Posts theengel's Avatar
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    Re: hp designjet 110 plus

    Quote Originally Posted by 1stcavvet View Post
    and installed it himself.
    Just saw this. There's your problem. Look for the paper edge sensor somewhere. Customer must have unplugged it or jammed up the flag somewhere.


  5. #5
    Senior Tech 100+ Posts 1stcavvet's Avatar
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    Re: hp designjet 110 plus

    That was part of my Question What sees the leading edge the carrier never looks at the edge of the paper like the bigger machines I'm thinking it's the OOPS sensor but I can't be positive


  6. #6
    Service Manager 1,000+ Posts theengel's Avatar
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    Re: hp designjet 110 plus

    I'll have eyes on one on Monday and can answer after that.


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