I've seen many other people have this problem but haven't seen a fix for it yet. Has anyone here experienced this? HP Color LaserJet 3800, when you print in color, it intermittently spits out the pages in black and white/grayscale. Everything that is supposed to be in color -- even the supplies status page -- prints in black. Sometimes you can get it to resume printing in color by opening and closing the front cover, and sometimes by rebooting, but neither method works 100% of the time.
It's very random. Prints everything in black and white when it happens, and I've ruled out the print driver because it happens even when printing from the printer itself (ie. the supplies status page). Am going to try firmware, but don't have high hopes for it. So far I'm having this issue intermittently on two 3800's. One of them hasn't had the problem recur in months (as far as I know).
Has anyone else seen this problem? I'm thinking maybe a board issue but don't want to just start replacing boards without any evidence or input. Thanks.
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