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  1. #11
    Service Manager 1,000+ Posts
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    Re: What would you choose ....?

    I'd go with a Kyocera!

    In Japanese:

    Kyo = Cut

    Cera = Ceramic

    They originally started with R&D for making ceramic knives!...They carried that over to make materials for their xerographic technology, the imaging drums that are 98% the hardness of a diamond!


  2. #12
    Senior Tech 250+ Posts
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    Re: What would you choose ....?

    Quote Originally Posted by theengel View Post
    The truth is, both of these are crap machines--almost throw away units. I say HP because a client of mine bought a bunch of Brothers instead of HPs, and almost half of them were putting creases in the paper from the fuser--this is right out of the box. It happened mainly when the customers were running more than 10 prints at a time. They made the switch to HP. That was about a year ago. Finally, last week, I had my first call that actually required parts. The HP unit needs a new fuser & ADF unit, after 180,000 prints.
    What were the regular service calls about? Just curious.

  3. #13
    Service Manager 1,000+ Posts theengel's Avatar
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    North Bend
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    Re: What would you choose ....?

    More often than not, it was the generic ctgs they were using.

    HP Laserjet M400 MFP Jams

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