We are replacing swing plates on several machines and installing rebuilt fusers. Never had an issue.
Now we have a batch where the fuser does not mesh with the swing gear. With the formatter removed, you can see through an access hole, that as you push the fuser in, the swing gear moves up. What I believe is happening is something on the fuser, maybe the gear, is hitting the metal frame around the gear, pushing the frame and gear up. Make sense? If you push the fuser all the way to the formatter side and pop it in, it will engage. But even then, sometimes it will loose engagement.
New aftermarket swing plate (not just gear)
Rebuilt fuser with new gears
Fuser clips are good or new
Power supplies are installed correctly
This happened on around 20 printers with 20 fusers
All I can think of is something with the swing plate. We are ordering more OEM and AM from a different vendor
Anyone seen this?
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