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Don't you love how we fall for the same shit over and over again?
I had a Samsung customer walk in for warranty service, carrying 6 toner cartridges.
The ML-2510 printer was making gear noise. He tells me that it could not possibly be the cartridge. He tried all (6), and it's always the same noise. I walked back to the graveyard and pulled a partial toner cartridge and Voila! No noise, and it prints. He walked away muttering about junk refilled toner cartridges.
What brand? G & G. =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
I'll never understand why customers lie about toner cartridges...they ALL do it, even nuns and priests.Originally Posted by theengel
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