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  1. #1
    Trusted Tech 50+ Posts eliaso's Avatar
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    laserjet hp cartridge sr. 51

    hello.
    i have this black lines , they change there place .

    thanks in advance
    Attached Images Attached Images
    This only have I found:
    God created mankind upright,
    but they have gone in search of many schemes.

  2. #2
    Service Manager 1,000+ Posts theengel's Avatar
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    Re: laserjet hp cartridge sr. 51

    What's the model of the machine? Also, is there a config sheet or diagnostics sheet you can show?

    This looks like a ctg problem.

  3. #3
    Field Supervisor 500+ Posts Wild Bill's Avatar
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    Re: laserjet hp cartridge sr. 51

    Is that someones License?
    So where your from do they have much Identity theft?????
    Izzy

  4. #4
    Senior Tech 100+ Posts
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    Re: laserjet hp cartridge sr. 51

    Quote Originally Posted by eliaso View Post
    hello.
    i have this black lines , they change there place .

    thanks in advance
    Need to know which printer model this is?
    Is the cartridge a 51A ??? Did you try another toner cartridge in the machine.
    Could be the HV contacts?

  5. #5
    Trusted Tech 50+ Posts eliaso's Avatar
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    Re: laserjet hp cartridge sr. 51

    yes it's a 51A HP laserjet , the other cartridge work well

    I am from Lebanon
    This only have I found:
    God created mankind upright,
    but they have gone in search of many schemes.

  6. #6
    Senior Tech 100+ Posts
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    Re: laserjet hp cartridge sr. 51

    Quote Originally Posted by eliaso View Post
    yes it's a 51A HP laserjet , the other cartridge work well

    I am from Lebanon
    If the other cartridge works, then the new one installed is defective. Try installing the old cartridge and see if the problem goes away.

    Could be a HV contact issue. Try cleaning the HV contacts and the contacts inside of the left side cover.

  7. #7
    Trusted Tech 50+ Posts eliaso's Avatar
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    Re: laserjet hp cartridge sr. 51

    hello
    I pull out the metal of the HV from cartridge where the spring of the charge roller contact it, (the side of the black bouching ) and I clean it place
    , and twist it with a Teflon tape . it worked for now without the black line.
    I think there was a leak between the plastic and the metal
    This only have I found:
    God created mankind upright,
    but they have gone in search of many schemes.

  8. #8
    Trusted Tech 50+ Posts eliaso's Avatar
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    Re: laserjet hp cartridge sr. 51

    the problem came back again
    I am sorry
    This only have I found:
    God created mankind upright,
    but they have gone in search of many schemes.

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