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Technician
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laserjet m600 (602) fusing problems
hello all--new to the forum--not the business. i go back to the typewriter days
i have a customer w/ a 600. fuser was bad, replaced w/ a refurb from a reputable supplier i have been using for 25 years.
fuses fine on plain paper, but card stock is a problem. toner doesn't fuse properly. on the 42xx series i would just jack up the fuser temp. to fix.
n/a on the 600's that i can find. i do see i can change the resistance mode and the humidity mode.
card stock is fed through by-pass tray, but i can't change by-pass paper type to card stock. due to their store-wide o/s & software if i change it, it then pulls from tray 2.
national retailer, i've known i can't do this since i took on the customer 10+ years ago, however the temp change was a quick, easy fix on the older devices.
what is the resistance mode???
answer to this and any other thoughts appreciated
Last edited by boscru; 07-13-2016 at 02:59 PM.
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Re: laserjet m600 (602) fusing problems
RESISTANCE MODE
Set to Up to resolve print-quality issues caused by poor secondary transfer in low-humidity environments with resistive or rough surface media.
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Technician
- Rep Power
- 16
Re: laserjet m600 (602) fusing problems
swapped the fuser. took care of it. just a bad rebuild, unusual for this supplier, but warranty covered it.
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