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  1. #1
    Service Manager 1,000+ Posts theengel's Avatar
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    designjet T1100 08:11 error

    This DJ T1100 was move from one building to another. Then it sat there for a while. They finally turned it on, and printed one test pattern. The next day, when they turned it on, it showed 0% on the screen, stuck there for a little while, then gave 08:11 error.

    I've tried reseating all the plugs & formatter in the the machine. The manual doesn't really say much about it, but just starts listing expensive boards to replace. Any thoughts on where to start?

    I did notice that the PSU fan was a little loud. I've heard louder though.

    Oh, and I can't get in to diagnostics mode.


  2. #2
    Senior Tech 250+ Posts
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    Re: designjet T1100 08:11 error

    Formatter. Had same error back in 2009-2010.

    Here's a document that addresses the 08:11 error.

    T610_T1100 Series - System Error 08_11.pdf


  3. #3
    Service Manager 1,000+ Posts theengel's Avatar
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    Re: designjet T1100 08:11 error

    I know we just had this discussion, but does anyone know if a used formatter can be put into these machines?


  4. #4
    Senior Tech 250+ Posts
    designjet T1100 08:11 error

    Kiran Otter's Avatar
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    Re: designjet T1100 08:11 error

    As I understand it, you can use a used formatter but only if you put a new hard drive on it.

    I've verified that you can't get into diagnostics mode with this error because the printer isn't booting far enough to get into the diags.

    Try removing the battery on the formatter for 10 minutes.. put it back and try it again. If that doesn't work, try a new battery. It's a CR2032, standard 3V CMOS battery.

    Kiran


  5. #5
    Service Manager 1,000+ Posts theengel's Avatar
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    Re: designjet T1100 08:11 error

    Battery didn't work. I've got a formatter on order from LPS... I don't see any anywhere else. I'm going to ghost copy the hard drive image before installing it. If someone wants a copy, they can message me.


  6. #6
    Service Manager 1,000+ Posts Phil B.'s Avatar
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    Re: designjet T1100 08:11 error

    Quote Originally Posted by Kiran Otter View Post
    As I understand it, you can use a used formatter but only if you put a new hard drive on it.

    I've verified that you can't get into diagnostics mode with this error because the printer isn't booting far enough to get into the diags.

    Try removing the battery on the formatter for 10 minutes.. put it back and try it again. If that doesn't work, try a new battery. It's a CR2032, standard 3V CMOS battery.

    Kiran
    Not sure if the T790 and T1100 have similar type setups... I had a T790 w/ the 8.11 error... put a used formatter in it with the existing HDD.. came right up running after firmware install.


  7. #7
    Service Manager 1,000+ Posts theengel's Avatar
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    Re: designjet T1100 08:11 error

    Crap. Formatter didn't solve my problem. Still does the same thing. I guess the main board is next.


  8. #8
    Senior Tech 250+ Posts
    designjet T1100 08:11 error

    Kiran Otter's Avatar
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    Re: designjet T1100 08:11 error

    When you changed the formatter what did you do about the drive? Did it come with a new one, or did you put the old drive on it?

    Kiran


  9. #9
    Service Manager 1,000+ Posts theengel's Avatar
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    Re: designjet T1100 08:11 error

    Came with a new one from LPS.


  10. #10
    Service Manager 1,000+ Posts theengel's Avatar
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    Re: designjet T1100 08:11 error

    I noticed people are selling "refurbished" main PCA for this machine. Is that even possible? I thought once you install one, it's married to the machine.


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