Two 4240's in same department throwing this code. Will be printing a large job and maybe half way through it stops and throws code 49.4C02. Turn off and on and will print whole job again. Throws the code several times a day. The service manual wasn't much help, had code as 49.xxxx nothing in detail about "4C02".
A different machine, HP 4300 print rubs off when running envelopes and letterhead. Both are a little rough texture but nothing real unusual. All settings look right. I messed with some of the settings trying to slow down the env & lett head, increase fuser temp, etc. Installed Genuine HP maint kit with new fuser and still smear print when rubbed.
Any help appreciated
Thanks in advance
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