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  1. #1
    Service Manager 2,500+ Posts
    HP LJ M602 99.09.67 code


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    HP LJ M602 99.09.67 code

    Looking in service manual I see 99.09.67 code is "Disk is not bootable please download firmware". Problem is when I try and download F/W with a thumb drive it looks like it is going to load then it stops and "unknown error" comes up.


    This machine was working fine until I turned it off to install a maintenance kit, when I turned it back on the 99.09.67 came up.


    Thanks for any help

  2. #2
    Service Manager 1,000+ Posts theengel's Avatar
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    Re: HP LJ M602 99.09.67 code

    Did anything unusual happen when you were installing the maint kit? Like did you have any reason to take off the formatter? Maybe a loose connection somewhere?

  3. #3
    Service Manager 2,500+ Posts
    HP LJ M602 99.09.67 code


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    Re: HP LJ M602 99.09.67 code

    Nothing unusual when installing maint kit. Have installed many kits over the years. Only thing I did was turn off main power.

  4. #4
    Service Manager 1,000+ Posts
    HP LJ M602 99.09.67 code


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    Re: HP LJ M602 99.09.67 code

    Either for some reason the printer lost it's firmware residing on either the SSD or HDD (can be ordered with either -- I've mainly seen the SSD), or the SSD or HDD went bad. You can try downloading the firmware to a FAT32 formatted stick and recopy via the Preboot menu. Otherwise you'll have to replace the SSD or HDD (whichever it has).

  5. #5
    Service Manager 2,500+ Posts
    HP LJ M602 99.09.67 code


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    Re: HP LJ M602 99.09.67 code

    Does this machine have a HDD ? Looking at the brochure it says HDD is NOT an option? I will take a look at the service manual specs to see about hdd.

    thanks

  6. #6
    Service Manager 1,000+ Posts
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    Re: HP LJ M602 99.09.67 code

    Any chance you put the old fuser back in and turn back on to see if problem was a bad part?

  7. #7
    Service Manager 2,500+ Posts
    HP LJ M602 99.09.67 code


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    Re: HP LJ M602 99.09.67 code

    I will try putting old fuser back in. Nothing to lose. Thanks

  8. #8
    Senior Tech 100+ Posts
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    Re: HP LJ M602 99.09.67 code

    Quote Originally Posted by copyman View Post
    I will try putting old fuser back in. Nothing to lose. Thanks
    Replace sandisk

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