Likes Likes:  0
Dislikes Dislikes:  0
Results 1 to 4 of 4
  1. #1
    Trusted Tech 50+ Posts
    Join Date
    Aug 2010
    Posts
    51
    Rep Power
    29

    CM4730FSK Stapler crashing printer.

    Today is apparently weird problem day. I was working on a HP CM4730FSK today and it has an odd problem.
    It'll work fine on all things but one, when it's told to staple something, it'll staple it, act like it's going to push the stapled paper out, show Clearing paper path for a fraction of a second, then 49.4C02 error.
    The printer is running 20141229 50.292.1 firmware. I'll be going back tomorrow to flash it to the latest firmware.

    Any ideas on what this could be?
    Thanks in advance.

  2. #2
    Trusted Tech 50+ Posts
    Join Date
    Aug 2010
    Posts
    51
    Rep Power
    29

    Re: CM4730FSK Stapler crashing printer.

    Just an update. I went out today with the new firmware and it didn't fix it. I was able to borrow a finisher from another CM4730 and it turns out it's just something wrong with the finisher.
    I did try another staple cartridge also, but that didn't fix it.

  3. #3
    Senior Tech 100+ Posts
    CM4730FSK Stapler crashing printer.

    Lasersupplies's Avatar
    Join Date
    Jul 2011
    Location
    UK
    Posts
    220
    Rep Power
    0

    Re: CM4730FSK Stapler crashing printer.

    Do you have a spare formatter board you can try? I have had this error state before(Not related to the finisher) and when i changed the board it rectified the problem.

  4. #4
    Trusted Tech 50+ Posts
    Join Date
    Aug 2010
    Posts
    51
    Rep Power
    29

    Re: CM4730FSK Stapler crashing printer.

    Quote Originally Posted by Lasersupplies View Post
    Do you have a spare formatter board you can try? I have had this error state before(Not related to the finisher) and when i changed the board it rectified the problem.
    I put the new finisher in today, and the printer is working fine. If I had to guess, there was probably something wrong with the board in the finisher.

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here