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  1. #1
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    Question HP CLJ CM6040 Poor Copy Quality / Print Ok

    Hello All,

    Does anyone have solution to the poor copy quality on HP CLJ CM6040, prints from computer are ok and scans to PC are ok, only copy is poor. I have already replaced the Scanner Laser Units, but no luck.

    this seems a common issue with this model printer, I am sure most us have faced this problem at some point.

    Thanks in advance .


  2. #2
    Senior Tech 100+ Posts
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    Re: HP CLJ CM6040 Poor Copy Quality / Print Ok

    Quote Originally Posted by 7star.tech View Post
    Hello All,

    Does anyone have solution to the poor copy quality on HP CLJ CM6040, prints from computer are ok and scans to PC are ok, only copy is poor. I have already replaced the Scanner Laser Units, but no luck.

    this seems a common issue with this model printer, I am sure most us have faced this problem at some point.

    Thanks in advance .
    go to control panel
    press copy -> more arrows -> optimize text/picture -> select PHOTOGRAPH -> OK


  3. #3
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    Exclamation Re: HP CLJ CM6040 Poor Copy Quality / Print Ok

    Quote Originally Posted by Orion2010 View Post
    go to control panel
    press copy -> more arrows -> optimize text/picture -> select PHOTOGRAPH -> OK
    Thanks for the help, I have tried that and all other PQ troubleshooting options but no luck. I have replaced the scanner assembly, the laser scanner units and still no luck.


  4. #4
    Senior Tech 250+ Posts
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    Re: HP CLJ CM6040 Poor Copy Quality / Print Ok

    Are you able to provide some pictures? It would be helpful to see the quality of the pages.


  5. #5
    Technician vodo's Avatar
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    Re: HP CLJ CM6040 Poor Copy Quality / Print Ok

    Quote Originally Posted by 7star.tech View Post
    Hello All,

    Does anyone have solution to the poor copy quality on HP CLJ CM6040, prints from computer are ok and scans to PC are ok, only copy is poor. I have already replaced the Scanner Laser Units, but no luck.

    this seems a common issue with this model printer, I am sure most us have faced this problem at some point.

    Thanks in advance .
    Test its copy quality with know GOOD MACHINE's formatter board, PN Q3938-67977.


  6. #6
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    Re: HP CLJ CM6040 Poor Copy Quality / Print Ok

    Quote Originally Posted by Lance15 View Post
    Are you able to provide some pictures? It would be helpful to see the quality of the pages.
    Thanks Lance, here are the copies.

    Attached Images Attached Images

  7. #7
    Senior Tech 250+ Posts
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    Re: HP CLJ CM6040 Poor Copy Quality / Print Ok

    Black looks to be missing.

    This document looks to be the issue your having.

    Copy Quality issue.pdf


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