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  1. #1
    Senior Tech 100+ Posts
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    hp deskjet ink advantage 4615

    hello to all,
    i have problem with hp deskjet ink advantage 4615, in the first he does print the black color, i cleaned with solution and he start to work so he printed black color but now i have problem with color, i moved printhead and i cleaned but i have the same problem, when it print in the paper the are some line colorshp.jpg

  2. #2
    Service Manager 1,000+ Posts
    hp deskjet ink advantage 4615


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    Re: hp deskjet ink advantage 4615

    I'd replace the printer, but it looks like the color side of the printhead is pretty badly clogged. The printhead is not easily replaceable. A bunch of disassembly is probably required. Not worth the cost IMO.

    Looks like this model has a printhead cleaning procedure built into it. Try running it a couple of times.


    1. Load plain, white U.S. letter or A4 size paper in the input tray.
    2. On the printer control panel, press the Setup icon .
    3. Press the button next to the arrow until Tools displays next to OK.
    4. Press the button next to OK to select Tools, and then press the button next to the arrow until Clean Printhead displays next to OK.
    5. Press the button next to OK to clean the printheads.
      The printer cleans the printheads and then prints a test page.
    6. Evaluate the test page for print quality.

  3. #3
    Senior Tech 100+ Posts
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    Re: hp deskjet ink advantage 4615

    Quote Originally Posted by Lance15 View Post
    I'd replace the printer, but it looks like the color side of the printhead is pretty badly clogged. The printhead is not easily replaceable. A bunch of disassembly is probably required. Not worth the cost IMO.

    Looks like this model has a printhead cleaning procedure built into it. Try running it a couple of times.


    1. Load plain, white U.S. letter or A4 size paper in the input tray.
    2. On the printer control panel, press the Setup icon .
    3. Press the button next to the arrow until Tools displays next to OK.
    4. Press the button next to OK to select Tools, and then press the button next to the arrow until Clean Printhead displays next to OK.
    5. Press the button next to OK to clean the printheads.
      The printer cleans the printheads and then prints a test page.
    6. Evaluate the test page for print quality.
    i try with it but no luck

  4. #4
    Service Manager 1,000+ Posts
    hp deskjet ink advantage 4615


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    Re: hp deskjet ink advantage 4615

    Replace the printer.............

  5. #5
    Master Of The Obvious 10,000+ Posts
    hp deskjet ink advantage 4615

    blackcat4866's Avatar
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    Re: hp deskjet ink advantage 4615

    If you spent more than an hour, you surpassed the cost of a new one:
    HP Deskjet Ink Advantage 4615 All-in-One Printer CZ283B | Lazada Malaysia

    RM 501.00 = ~ $110 USD
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

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