Likes Likes:  0
Dislikes Dislikes:  0
Results 1 to 6 of 6
  1. #1
    Junior Member
    Join Date
    Jan 2017
    Location
    brainerd, mn
    Posts
    3
    Rep Power
    0

    HP LaserJet M4345MFP tray 2 no feed

    HP LaserJet M4345MFP will not feed paper out of tray 2. Replaced the pick up and feed rollers. When I removed the torque limiter it fed paper but often fed multiple sheets, of course. So I put in a new torque limiter, but it still will not feed paper out of the tray. Any one else see this problem?


  2. #2
    Just a fellow wanderer 2,500+ Posts Iowatech's Avatar
    Join Date
    Dec 2009
    Location
    Iowa
    Posts
    3,756
    Rep Power
    80

    Re: HP LaserJet M4345MFP tray 2 no feed

    Might not hurt to try a different brand or type of paper. Or at least make sure there isn't some glue from the ream wrapper on the leading edge of the stack in the drawer.
    Also, if you didn't replace the separation roller with the feed roller, you should do that at your earliest convenience. The feed and separation rollers are the same part number.


  3. #3
    Junior Member
    Join Date
    Jan 2017
    Location
    brainerd, mn
    Posts
    3
    Rep Power
    0

    Re: HP LaserJet M4345MFP tray 2 no feed

    Quote Originally Posted by Iowatech View Post
    Might not hurt to try a different brand or type of paper. Or at least make sure there isn't some glue from the ream wrapper on the leading edge of the stack in the drawer.
    Also, if you didn't replace the separation roller with the feed roller, you should do that at your earliest convenience. The feed and separation rollers are the same part number.
    Oh yeah, I have seen the excess glue on reams much more often lately. I tried new paper and a different paper tray. And I did replace the sep roller with the feed roller. When I put the torque limiter in it doesn't feed 1 sheet. It doesn't even take it part way out of the tray with the old or the new torque limiter!


  4. #4
    Senior Tech 100+ Posts 20 year tech's Avatar
    Join Date
    May 2014
    Location
    CT
    Posts
    153
    Rep Power
    11

    Re: HP LaserJet M4345MFP tray 2 no feed

    open the door for the tray on the right side with the tray removed and check that the white lever that pivots the sep roller shaft when you close the drawer. it should be tensioned with a spring. I have seen the spring break and cause feed issues.

    4345.JPG
    I am pointing to it with my pen in the upside down picture (oops)


  5. #5
    Junior Member
    Join Date
    Jan 2017
    Location
    brainerd, mn
    Posts
    3
    Rep Power
    0

    Re: HP LaserJet M4345MFP tray 2 no feed

    Quote Originally Posted by 20 year tech View Post
    open the door for the tray on the right side with the tray removed and check that the white lever that pivots the sep roller shaft when you close the drawer. it should be tensioned with a spring. I have seen the spring break and cause feed issues.

    4345.JPG
    I am pointing to it with my pen in the upside down picture (oops)
    I checked this spring and lever out thoroughly, everything looks good but it still doesn't feed. I am inclined to replace the pickup drive assy.(RM1-0034). I hesitate because it feeds when I remove the torque limiter.


  6. #6
    Senior Tech 250+ Posts
    Join Date
    Jun 2015
    Location
    Lutherville, MD
    Posts
    378
    Rep Power
    9

    Re: HP LaserJet M4345MFP tray 2 no feed

    I am inclined to replace the pickup drive assy.
    I'm thinking the same thing at this point. Did you check the pickup solenoid by chance? Wouldn't make sense since it picks without the torque limiter, though.


Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-=-=-=-=-=-


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here