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  1. #1
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    HP Colorlaserjet CP 3525 error 54.08

    I have a customer that has a CP 3525 and intermittently spits out a blank sheet, event log shows error codes 54.07, 54.08 and 54.0A, drum phase sensor. My manual doesn't show this code. I have replaced the blacke cartridge last week, the code returned, today I replaced the cyan and mag. cartridges. Any suggestions?


  2. #2
    Senior Tech 250+ Posts
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    Re: HP Colorlaserjet CP 3525 error 54.08

    Are you using OEM carts? Remove the formatter and clean the connector.


  3. #3
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    Re: HP Colorlaserjet CP 3525 error 54.08

    Non-OEM cartridges, no control over that part of it. I will clean the contacts next trip over there. Thanks


  4. #4
    Just a fellow wanderer 2,500+ Posts Iowatech's Avatar
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    Re: HP Colorlaserjet CP 3525 error 54.08

    If you haven't done it already you should probably unplug the machine from everything and leave it alone for a while. A few minutes at least. Line voltage irregularities can cause all manner of wrong and stupid things to happen, and typically unplugging the machine for a while will reset those errors.
    Unless something is actually broken anyway. Check the contacts, gears and couplings on all of the cartridges, they might be kaput.
    Make sure the ETB is in good shape too. It is my understanding that the drum phase adjustment is part of automatic color alignment, and if the alignment pattern on the ETB isn't correct there will be print defects and probably error codes too (if anyone at all tells you otherwise, believe them rather than me because I'm not absolutely certain about error codes).
    Hope that helps!


  5. #5
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    Re: HP Colorlaserjet CP 3525 error 54.08

    The printer has a total of 30k prints on it, the images all look good,from my understanding the only symtom they get is the blank page, I don't think they even see the error code.


  6. #6
    Senior Tech 250+ Posts
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    Re: HP Colorlaserjet CP 3525 error 54.08

    Maybe what they are printing has a blank page at the end of the document?

    If not, it's possible it's a sticky solenoid? This happens on the 42xx series with sticky solenoids. Blank pages.


  7. #7
    HP Officejet 4652 Wireles
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    Re: HP Colorlaserjet CP 3525 error 54.08

    Yourpost is very useful can you please help me with the driver download link, thepatch related to printer installation is missing in my system.


  8. #8
    Field Supervisor 500+ Posts Wild Bill's Avatar
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    Re: HP Colorlaserjet CP 3525 error 54.08

    Quote Originally Posted by Vanessa Ladde View Post
    Yourpost is very useful can you please help me with the driver download link, thepatch related to printer installation is missing in my system.
    SPAM??????????????????????????????????

    Izzy

  9. #9
    Just a fellow wanderer 2,500+ Posts Iowatech's Avatar
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    Re: HP Colorlaserjet CP 3525 error 54.08

    Quote Originally Posted by Wild Bill View Post
    SPAM??????????????????????????????????
    Yes. Probably a sockpuppet as well.
    I've recently redbarred two or three other posts with similar links, and asked about them on the feed back forum. However, since this still appears here, my efforts have gone for naught and I am done with it.


    Oh wait, no I'm not. I'll just redbar that post now.

    Last edited by Iowatech; 02-01-2017 at 05:06 AM. Reason: Redbar=subtract tech rep

  10. #10
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    Re: HP Colorlaserjet CP 3525 error 54.08

    So my problem with the codes I believe were the non-oem cartridges, they caused no problems and the operator never saw them. The blank page was after finally connecting with the operator and duplicating it was with their set up as the page was not blank but had a 2 at the bottom (page number)


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