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  1. #1
    Technician
    Join Date
    Jul 2016
    Location
    brockton,MA
    Posts
    22
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    3

    hp color laserjet M452

    did a search here and didn't find anything related to the m452. i have a customer who has an issue with occasional light black toner output.

    looks as if it's in a toner save mode, but it happens randomly. a 20 page job can look fine, but maybe 2 or 3 pages in the middle come out with this light toner problem. consistent over the entire page, not dark one side and light on the other.

    i'm leaning to some sort of charge/transfer voltage problem. hp branded toners. 32k pages. anybody seen this????


  2. #2
    Field Supervisor 500+ Posts Wild Bill's Avatar
    Join Date
    Jul 2005
    Location
    Tokyo
    Posts
    682
    Rep Power
    40

    Re: hp color laserjet M452

    I would look at the document their printing. The actual doc may be washed out , Grey or whatever. Never trust he said she said

    Izzy

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