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  1. #1
    Service Manager 1,000+ Posts
    HP 4250 LCT Jams 13.01.00


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    HP 4250 LCT Jams 13.01.00

    I don't see many of these tray 3 large capacity cassettes, but they look pretty simple.

    I am getting nearly constant 13.01.00 jams where the paper doesn't leave the cassette. There appears to be a rub mark on the paper as if it's stopping at the sep roller.

    So far I have replaced the pulleys and swapped the sep torque limiter with tray 2. The feed solenoid does work and doesn't stick. The LCT drive is powered by the tray 2 drive pack and all that is turning properly. Tray 2 works fine

    Any help would be great on what to order if you've seen this problem.

    Thanks in advance


  2. #2
    Senior Tech 250+ Posts
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    Re: HP 4250 LCT Jams 13.01.00

    Feed/Seperation rollers (RM1-0037) and pickup roller (RM1-0036) would be the first to replace. You should also take apart the tray and re-pad the pickup solenoid. These things get sticky over time. Very common.


  3. #3
    Senior Tech 100+ Posts
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    Re: HP 4250 LCT Jams 13.01.00

    Quote Originally Posted by Lance15 View Post
    Feed/Seperation rollers (RM1-0037) and pickup roller (RM1-0036) would be the first to replace. You should also take apart the tray and re-pad the pickup solenoid. These things get sticky over time. Very common.
    Ive had solinoid troubles too..or replace the whole feed assem., its not too expensive or hard to replace..good luck


  4. #4
    Field Supervisor 500+ Posts Wild Bill's Avatar
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    Re: HP 4250 LCT Jams 13.01.00

    Quote Originally Posted by JR2ALTA View Post
    There appears to be a rub mark on the paper as if it's stopping at the sep roller

    Thanks in advance
    The mark would be RM1-0036 spinning on the paper with-out pulling it in.
    1. Replace All x3 Rollers,
    2.look at pressure of pu arm.
    3. replace or scrap it. They are very cheap online.

    Izzy

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