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  1. #1
    Senior Tech 100+ Posts kaborwen's Avatar
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    LaserJet MFP M570dn black screen

    I have LaserJet Pro 500 MFP M570dn staying black screen. When I switch on, the screen remains black and the fans continue to run. After between 30mn ~ 60 mn it resumes an initialization and it is at this moment that the screen is displayed and everything works; Scan, copies and prints. What can it be please.
    Thanks.


  2. #2
    Field Supervisor 500+ Posts
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    Re: LaserJet MFP M570dn black screen

    I would guess the formatter. You might try popping it in the oven for a little while.


  3. #3
    Senior Tech 100+ Posts kaborwen's Avatar
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    Re: LaserJet MFP M570dn black screen

    Quote Originally Posted by theengel View Post
    I would guess the formatter. You might try popping it in the oven for a little while.
    Thanks for replay.
    I would try and let you know.


  4. #4
    Senior Tech 100+ Posts kaborwen's Avatar
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    Re: LaserJet MFP M570dn black screen

    Quote Originally Posted by theengel View Post
    I would guess the formatter. You might try popping it in the oven for a little while.
    I do that, but its same.


  5. #5
    Field Supervisor 500+ Posts
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    Re: LaserJet MFP M570dn black screen

    I would replace the formatter, then the screen, then the DC controller.


  6. #6
    Service Manager 250+ Posts Phil B.'s Avatar
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    Re: LaserJet MFP M570dn black screen

    Quote Originally Posted by kaborwen View Post
    I do that, but its same.
    how high did you set the oven for? try 500... naw just kidding.


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