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  1. #1
    Senior Tech 100+ Posts kaborwen's Avatar
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    Black strip on scans HP ScanJet 200

    Hi all,
    I have 2 HP ScanJet 200 which scan with a black strip on the front edge of the documents. Can someone help me please?

  2. #2
    Service Manager 10,000+ Posts
    Black strip on scans HP ScanJet 200

    Phil B.'s Avatar
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    Re: Black strip on scans HP ScanJet 200

    have the been doing this from the time you bought them?
    Are you scanning with the lid open?

    More details to the issues please.

  3. #3
    Service Manager 1,000+ Posts theengel's Avatar
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    Re: Black strip on scans HP ScanJet 200

    Probably the best way to ask is to attach a sample, and tell us which direction the paper was moving while it scanned.

  4. #4
    Senior Tech 100+ Posts kaborwen's Avatar
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    Re: Black strip on scans HP ScanJet 200

    Quote Originally Posted by Phil B. View Post
    have the been doing this from the time you bought them?
    Are you scanning with the lid open?

    More details to the issues please.
    Thanks for replay. The problem started six months after it worked fine. Even lid closed or open it's same. Please see scan sample with lid closed in attached files.Scan sample.jpg

  5. #5
    Service Manager 1,000+ Posts theengel's Avatar
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    Re: Black strip on scans HP ScanJet 200

    That's probably the ribbon cable attached to the scan lamps.

  6. #6
    Senior Tech 100+ Posts kaborwen's Avatar
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    Re: Black strip on scans HP ScanJet 200

    Quote Originally Posted by theengel View Post
    That's probably the ribbon cable attached to the scan lamps.
    You are right. It was the FFC. I cut it and redo connections, so it's working fine.
    Thanks you very much.

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