The customer said they sent 6 documents but it printed 8.i told them its the printer's printer board or the software installed in the system.am i right?
The customer said they sent 6 documents but it printed 8.i told them its the printer's printer board or the software installed in the system.am i right?
The operating system of the computer they are printing from is a rather critical bit of information needed to see whether that is the case or not, as well as the program used for printing and the print driver itself.
If I understand what you are saying you could be right, but I have no way of knowing for sure. More input, please.
Thanks for ur input
is this a stand alone printer?
if not could the jobs have come from another user?
lack of information makes it hard to diagnose
Yea its a stand alone printer used by just one user from an hp laptop
Thanks phil b for your quick response.yes its usb
Out of morbid curiosity, what was on the extra two pages?
A strange document.
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