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  1. #1
    Technician
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    Apr 2014
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    butler,pa
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    clj 3800 54. xx codes

    been messin with a 3800 that intermittently looses the 3 colors, things print in grayscale and black is light, 3 colors are missing from supply status page. oem toners and i tried a different used transfer belt, no luck. opening front or power off/on usually fixes it. ordered a dc controller today and going to try that next. codes are 54.0f. 00/01/02/03 (sensor out of range) and 54.0c. 03/01/02/00 halftone calibration error is what the event log shows. some info out there but nothing consistent for a solution. has anyone been there done that with the 3800 and these symptoms/codes. thanks--tuey


  2. #2
    Senior Tech 100+ Posts
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    Nov 2013
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    Re: clj 3800 54. xx codes

    Have you checked the left and right cartridge locks and lock lever slides? Also the alignment of the main drive might be causing it.


  3. #3
    Technician
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    Apr 2014
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    butler,pa
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    Re: clj 3800 54. xx codes

    thanks for your reply elmtech, no i have not done either, i have only had it happen once when i was there, yesterday it printed supplies status, it was good, changed belt and it was bad, rebooted and it was good again. could it be the locks or drive alignment and still be so intermittent? this is really the 1st 3800 i.ve had big issues with and i hate to loose to a machine. i ordered the dc controller but it wont be here till end of week. that is primarily what the manual calls for on 54 codes but that doesnt make it gospel.


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