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  1. #1
    Service Manager 1,000+ Posts
    9040mfp check cables?

    mrfuser's Avatar
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    9040mfp check cables?

    Got a strange problem. Clients 9040mfp won't initialize scanner. Says check cables and we have replaced
    scanner control board, scanner power supply and scanner motor. Same result. The scanner does not move at all. We can easily slide it back and forth manually but no good on its own.

    Any ideas?


  2. #2
    Senior Tech 250+ Posts
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    Re: 9040mfp check cables?

    Had the same issue on a Color LaserJet 4730. Turned out to be a formatter issue.


  3. #3
    Senior Tech 100+ Posts 20 year tech's Avatar
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    Re: 9040mfp check cables?

    old tech pub from the archive

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