I know the manual says this code is a firmware issue but I couldn't find the firmware on HP.com. On internet I found several "free" downloads "if" you agree to download their toolbar, etc. Forget that!
Machine was working fine all along with no changes that would have caused this. They have another DJ500 and that is working fine. Both have the 635 jetdirect cards and on same network. If you unplug network cable you are able to get into menus.
Is there somewhere to get the utility & F/W. Or any other suggestions?
Thanks in advance
Bookmarks