We just installed 6 HP P4015 printers into a law office with mostly Mac workstations. All of the printers are direct connected via USB. The problem is after an unspecified amount of time, print jobs that are sent do not make it to the printer. The jobs hang in the print queue with "waiting to print". Only rebooting the 4015 resolves this issue. This is happening multiple times a day for each user and they are not happy. I have experienced the issue while one of the 4015s was in sleep mode. I woke it up thinking it was maybe a sleep mode issue, but it still just came to ready and never printed. After rebooting it printed fine. This office has 1 windows workstation and it does not have this problem. We have made sure the latest firmware is installed and the 4015 driver is being used. We have also tried using generic drivers to no avail. We installed a test HP 605 in place of one of the 4015 printers and it has not had any issues. Any help is appreciated!
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