Thanks Thanks:  0
Dislikes Dislikes:  0
Results 1 to 9 of 9
  1. #1
    Technician bayshoreoe's Avatar
    Join Date
    Jun 2015
    Location
    Beachwood, NJ
    Posts
    34
    Rep Power
    5

    DesignJet 111 error

    Hi all,

    Replaced the ink supply station on this unit due to leaky cartridge and now just throws error code on display. I know that on the larger units there is a sync between supply station and formatter. Is there one on this, and if so, how do I perform it? The error is 2 dots over the very left column, 2 dots over the Cyan column, and 1 dot over Yellow or just to the left of yellow, with wrenches and attention light flashing.
    Any help would be greatly appreciated.

    Brian


  2. #2
    Senior Tech 250+ Posts
    Join Date
    Jun 2015
    Location
    Lutherville, MD
    Posts
    344
    Rep Power
    9

    Re: DesignJet 111 error

    Maybe I'm just not interpreting it correctly, but, the code makes no sense.

    Are you able to snap a picture of the panel? Those dots tell what the code is and in order to interpret it correctly, we need to know EXACTLY which place they are in and whether any of the dots are flashing.


  3. #3
    Senior Tech 250+ Posts
    DesignJet 111 error

    Kiran Otter's Avatar
    Join Date
    Dec 2013
    Posts
    339
    Rep Power
    12

    Re: DesignJet 111 error

    I haven't replied because I don't repair the 100 series Designjets. They're called HP's 'ultra low-end' for a reason. I don't think they were meant to be repaired.. and certainly aren't priced to be. But as Lance said, a picture is needed of the error because you have to count those dots to know what the error code is.

    FoxitReader_2017-06-24_09-02-15.jpg

    I don't see anything in the manual about replacing the ISS that needs to be done. If you connect the old one does the error change or go away?

    Kiran


  4. #4
    Service Manager 1,000+ Posts theengel's Avatar
    Join Date
    Nov 2011
    Location
    North Bend
    Posts
    1,090
    Rep Power
    29

    Re: DesignJet 111 error

    I wonder if, when replacing the ISS, you should reprime the tubes.


  5. #5
    Senior Tech 250+ Posts
    DesignJet 111 error

    Kiran Otter's Avatar
    Join Date
    Dec 2013
    Posts
    339
    Rep Power
    12

    Re: DesignJet 111 error

    Quote Originally Posted by theengel View Post
    I wonder if, when replacing the ISS, you should reprime the tubes.
    Not if you didn't replace the tubes. It's very similar to a 500.

    Kiran


  6. #6
    Technician bayshoreoe's Avatar
    Join Date
    Jun 2015
    Location
    Beachwood, NJ
    Posts
    34
    Rep Power
    5

    Re: DesignJet 111 error

    Quote Originally Posted by Kiran Otter View Post
    I haven't replied because I don't repair the 100 series Designjets. They're called HP's 'ultra low-end' for a reason. I don't think they were meant to be repaired.. and certainly aren't priced to be. But as Lance said, a picture is needed of the error because you have to count those dots to know what the error code is.

    FoxitReader_2017-06-24_09-02-15.jpg

    I don't see anything in the manual about replacing the ISS that needs to be done. If you connect the old one does the error change or go away?

    Kiran
    I do have a picture of the op panel now, sorry for the delay, I was away and the school was closed for the summer. I don't know how to add the picture.
    If someone can help me with adding a picture, or I can email it to anyone that replies with their email.

    Thanx again for the replies.

    Brian


  7. #7
    Senior Tech 250+ Posts
    Join Date
    Jun 2015
    Location
    Lutherville, MD
    Posts
    344
    Rep Power
    9

    Re: DesignJet 111 error

    Click the attachments icon (paperclip w/ piece of paper). On the new window that opens, click the Add Files button. On the new window that opens, click the Select Files button. This will open a Windows Open box. Browse for the picture and press Open. It will show up in the Upload Files from you Computer window. Click the Upload Files button. The selected file will show up under the Attachments field. Click the Done button.

    Attached Files Attached Files

  8. #8
    Technician bayshoreoe's Avatar
    Join Date
    Jun 2015
    Location
    Beachwood, NJ
    Posts
    34
    Rep Power
    5

    Re: DesignJet 111 error


  9. #9
    Senior Tech 250+ Posts
    DesignJet 111 error

    Kiran Otter's Avatar
    Join Date
    Dec 2013
    Posts
    339
    Rep Power
    12

    Re: DesignJet 111 error

    So that means 22:10; Ink Supply Station Failure, which isn't a surprise since it's the part you replaced. Check the connection from the ISS to the main PCA.. look inside the connector for any bent pins. If nothing looks amiss, you may have a bad ISS. Try connecting the old one temporarily and see if the error goes away.

    Kiran


Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-=-=-=-=-=-


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here