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  1. #1
    Senior Tech 250+ Posts fbkhan3's Avatar
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    HP Enterprise MFP M527 Initilization screen After Firmware upgrade

    Dear Techs

    This printer had hard disk failure ,after replacing the the new hard disk 500gb SeaGate and firmware upgrade(Version:ljM527_fw_2308214_000905.zip)succesfully through a walkup thumb drive the initialization screen continuous and printer won't come up to ready state.


    if anyone came across this before or your kind help would be highly appropriated getting it fixed.


    Regard's

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  2. #2
    Technician ricoh_rockstar's Avatar
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    Re: HP Enterprise MFP M527 Initilization screen After Firmware upgrade

    From the Firmware Readme:

    "The elapsed time for an update depends on the I/O transfer time as well as the time that ittakes for the printer to reinitialize. The I/O transfer time depend on the speed of the hostcomputer sending the update and the I/O method (USB or network).The re-initialization time will depend on the specific hardware configuration of the printer,such as the number of EIO devices installed, the presence of external paper handlingdevices, and the amount of memory installed. Finally, any print jobs ahead of thefirmware job in the queue will be printed before the update is processed."

    It should not take more than 20 minutes to complete tho...


  3. #3
    Senior Tech 250+ Posts fbkhan3's Avatar
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    Re: HP Enterprise MFP M527 Initilization screen After Firmware upgrade

    Thanks for the response,

    have let it continue today for whole day and weird thing is that this thing keeps going on(initializing 25000).

    just wondering what could go wrong.



    Regard's


  4. #4
    Field Supervisor 500+ Posts Wild Bill's Avatar
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    Re: HP Enterprise MFP M527 Initilization screen After Firmware upgrade

    Did it work after you changed the HDD? Did you test it before you installed firmware or just installed firmware before testing that the HHD fixed the problem?> Sounds like the formatter is why I ask.

    Last edited by Wild Bill; 07-06-2017 at 06:31 PM. Reason: changed sheeeahht
    Izzy

  5. #5
    Senior Tech 250+ Posts fbkhan3's Avatar
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    Re: HP Enterprise MFP M527 Initilization screen After Firmware upgrade

    Thank you for response Wild Bill,

    I replaced the Hard drive(500gb) and it was asking for firmware (error 99:xx:x). also tried to format the hard drive in Administrator tools>Format.
    don't have any luck yet.

    Regard's


  6. #6
    Senior Tech 250+ Posts
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    Re: HP Enterprise MFP M527 Initilization screen After Firmware upgrade

    HP HDD or just a standard 2.5" 500GB HDD? Not sure if it makes any difference, but, it might.


  7. #7
    Senior Tech 250+ Posts fbkhan3's Avatar
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    Re: HP Enterprise MFP M527 Initilization screen After Firmware upgrade

    Quote Originally Posted by Lance15 View Post
    HP HDD or just a standard 2.5" 500GB HDD? Not sure if it makes any difference, but, it might.


    Standerd 2.5'' 500GB Toshiba, actually Tried two HDD's with same result.

    Regard's


  8. #8
    Service Manager 1,000+ Posts theengel's Avatar
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    Re: HP Enterprise MFP M527 Initilization screen After Firmware upgrade

    I had this problem once. I ended up ordering a new formatter... and that didn't fix it either. I gave up finally.


  9. #9
    Senior Tech 250+ Posts
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    Re: HP Enterprise MFP M527 Initilization screen After Firmware upgrade

    Had a similar issue on an M4555 that had a finisher attached. I upgraded the firmware and when the unit rebooted, it just hung on the Initializing phase. Turned out the finisher that was attached was set incorrectly in the printer. Begrudgingly, I powered off the printer, removed the finisher and repowered. Luckily, it recovered and successfully completed the update. Once it was back at Ready, I powered the printer off again, plugged the finisher back in and selected the CORRECT finisher.

    I know that may not help much as this model can't accept a finisher accessory.


  10. #10
    Senior Tech 250+ Posts fbkhan3's Avatar
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    Re: HP Enterprise MFP M527 Initilization screen After Firmware upgrade

    I let it initialize for whole day and it never seems to stop,complete waste of time .


    Regard's

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