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  1. #1
    Service Manager 1,000+ Posts theengel's Avatar
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    Designjet Z6100 86.01

    This call started with 'blurry' prints. You can see the scan axis edges of the image below. I figured I was looking at an encoder strip problem, so I replaced that. Halfway through the printhead alignment, I heard a clunk and got a 86.01 error. I can easily move the carriage back and forth. Now, as soon as I turn it on, I hear a slight bump from the axis motor, and it immediately gives me a 86.01. I'm figuring it's the motor, but I wonder if it's a board. If you look hard enough, you can see some banding in the diagnostic print as well as the blur on the edges.


    z6100.jpg


  2. #2
    Senior Tech 250+ Posts
    Designjet Z6100 86.01

    Kiran Otter's Avatar
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    Re: Designjet Z6100 86.01

    I'd replace the encoder sensor in the carriage before replacing the motor. In all my years, I think I've only ever had to replace one carriage motor.

    Does it do the same thing if you move the carriage to a different position?

    If you replaced the encoder with the encoder strip, then I'd suspect the carriage PCA. I'd perform the scan axis test, and the carriage assembly test.

    Kiran


  3. #3
    Service Manager 1,000+ Posts theengel's Avatar
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    Re: Designjet Z6100 86.01

    Yeah, it does the same thing in every position. There's a bump, but the carriage doesn't really move, and 86:01


  4. #4
    Senior Tech 250+ Posts
    Designjet Z6100 86.01

    Kiran Otter's Avatar
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    Re: Designjet Z6100 86.01

    Did you replace the encoder sensor? I seem to remember the strip coming with the encoder.

    Kiran


  5. #5
    Service Manager 1,000+ Posts theengel's Avatar
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    Re: Designjet Z6100 86.01

    The one that I replaced didn't have the sensor with it. So no... just the strip. I would have thought that the motor would move a few inches before throwing up a code, even if the sensor is bad.


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