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  1. #1
    Service Manager 1,000+ Posts Phil B.'s Avatar
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    HP Z6200 magenta ink spilling out.

    I went out the other day on this call. The maintenance Tray was "sloppy" full of ink... the magenta and yellow printheads were calling for to be replaced. I cleaned up the ink but told the customer I wouldn't touch it again until those parts were replaced.

    Customer 'said' they replaced all three parts and machine still leaking ink.

    Will try and find a manual for it... just wondering if anyone else has seen this and what did you find to be the problem.

    TIA

    Phil


  2. #2
    Senior Tech 250+ Posts
    HP Z6200 magenta ink spilling out.

    Kiran Otter's Avatar
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    Re: HP Z6200 magenta ink spilling out.

    Sounds like a leak in the tube assembly at the carriage, perhaps. Is there ink in the left end of the printer on top of the ink cartridges? Or is it only in the area of the service station? Or on the platen past the edge of the paper?

    I'd take all of the print heads out, and take the tube assembly out from the carriage and see if ink is visible around the tube ends or if it comes pouring out of the end assembly.. then you know it's a bad tube assembly.

    I have had a bad print head that dumps ink for whatever reason, but you'd see bands of ink across the media from edge to edge.

    Kiran

    PS You can download the service manual from LPS Computer's website.


  3. #3
    Service Manager 1,000+ Posts Phil B.'s Avatar
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    Re: HP Z6200 magenta ink spilling out.

    Quote Originally Posted by Kiran Otter View Post
    Sounds like a leak in the tube assembly at the carriage, perhaps. Is there ink in the left end of the printer on top of the ink cartridges? Or is it only in the area of the service station? Or on the platen past the edge of the paper?

    I'd take all of the print heads out, and take the tube assembly out from the carriage and see if ink is visible around the tube ends or if it comes pouring out of the end assembly.. then you know it's a bad tube assembly.

    I have had a bad print head that dumps ink for whatever reason, but you'd see bands of ink across the media from edge to edge.

    Kiran

    PS You can download the service manual from LPS Computer's website.
    yeah I found the manual.. as far as where the ink is? EVERYWHERE....


  4. #4
    Senior Tech 250+ Posts
    HP Z6200 magenta ink spilling out.

    Kiran Otter's Avatar
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    Re: HP Z6200 magenta ink spilling out.

    Then it's likely the tube assembly.

    Kiran


  5. #5
    Service Manager 1,000+ Posts Phil B.'s Avatar
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    Re: HP Z6200 magenta ink spilling out.

    Quote Originally Posted by Kiran Otter View Post
    Then it's likely the tube assembly.

    Kiran
    Yeah that's what I gathered also .. quoted customer on the tube assmy ( WOW the COST!) and the primer tubes also. ( don't wanna get in there and not have them)

    oh bring back the DJ 500 - 800 days!

    thanks


  6. #6
    Senior Tech 250+ Posts
    HP Z6200 magenta ink spilling out.

    Kiran Otter's Avatar
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    Re: HP Z6200 magenta ink spilling out.

    LPS has them for half the price vs HP. I always give people the option, plus the LPS tubes have better seals (supposedly.) I've used a lot of tube assemblies from LPS and only had a problem with one that sprung a leak a few months after installation.

    Kiran


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