Hp j6480 all in one

[Murphy777]

Hey..new to this site but an old tech..wondering if anyone has run across a power on/ off message on j6480? Possible causes? Was looking at one that seems to be in pretty good shape overall. A broken spring on feed..no problem but cant get past this message on power up. Pretty hard to troubleshoot without any service reference. Been a while for me but thinking its needing new power module ( power cord and converter box) . im retired but ironically moved next door to a machine an parts warehouse.lol just tinkering. No rush on replies. Thanks

[zoraldinho]

Hi Murphy!


It's hard to say without error code.Try with factory reset.

1. Unplug the power cord from the product, and wait 20 seconds.
2. Press and hold # and 3 while plugging in the power cord to the product.
3. Release the buttons after the product starts up. The product will now be reset to factory defaults.

Good luck!