I have one of these that will print fine from tray 2. As soon as you put any paper in the bypass tray it kicks a tray 2 jam doesn't try to feed from bypass or tray 2. I have tried a nvram reset and factory default reset. I went out with the technician that was working on the problem today and the customer was able to print from the bypass from tray 2 everything seemed to be working and then tray 2 jam came up and its back to doing that whenever paper is in the bypass. I've not seen anything like this before anyone have any suggestions?
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