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Thread: hp P3015

  1. #1
    Field Supervisor 500+ Posts tcypy1961's Avatar
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    hp P3015

    error code 49.FF04 causes and repair please; saw through a search it said most likely firm ware update???
    Thanks!!!

  2. #2
    teacher-guide-expert-guru 2,500+ Posts
    hp P3015

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  3. #3
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    Re: hp P3015

    turn off the printer, clear the print queue, and restart. should be fine. usually happens when printing from the web, but not always. if it's on a network you may have to clear all user's print queue's

  4. #4
    Service Manager 1,000+ Posts theengel's Avatar
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    Re: hp P3015

    If nothing else works, you might have to replace the formatter. But usually, this is just a corrupt job. Keep it off the network when you turn it on. When you get to ready, then plug in the network. If it starts processing a job, that means there's still something in the queue.

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