I received a call through a second party. A tech from another company had already been there and said parts were not available. I went to give an estimate not knowing another tech had been there or what had been done. When I booted it it comes up, gets the carriage in position and ask for set up printheads. I found this odd, looked and could tell that the tubes going to the carriage were void of ink, but were not a new set of tubes. I removed the end cover and it was the same. The tubes were mostly void of ink. you could tell the tubes were not new. There was a bubble of ink in a few spots. I can find no traces of a leak. I have never seen this before. Would a vacuum leak cause the ink in the tubes to be used up while not pumping more. The part that the other tech had issue finding was apparently the set up heads. I can only find them on e-bay. The customer is no help in telling me what happened. The work order came with a $1000 limit. Wondering if it is worth the time.
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