Page 2 of 2 FirstFirst 12
Results 11 to 14 of 14
  1. #11
    Sharp & HP Tech 100+ Posts austonrush's Avatar
    Join Date
    Jan 2010
    Location
    Guelph
    Posts
    185
    Rep Power
    18

    Re: Hp color laserjet 5550n, multi color horizontal lines on 11 x 17 ...

    Most Likely Causes (99% of the time)

    Option 1) bad toner cartridges
    Option 2) HVPS


  2. #12
    Technician
    Join Date
    Jul 2013
    Posts
    25
    Rep Power
    10

    Re: Hp color laserjet 5550n, multi color horizontal lines on 11 x 17 ...

    Quote Originally Posted by Lance15 View Post
    In my 20 years of servicing printers, I've seen an awful lot of strange things. I STILL see things that make me scratch my head for a few moments. And yes, I have seen this exact issue time and time again.

    The Disable Cartridge Check can also be used to determine if the toner is to blame.

    To check if a cartridge is bad, you can enter Disable Cartridge Check. This allows you to switch the cartridges around. Then you can print test pages out of the menu and if the colors giving you issues stay the same, you know it's a bad cartridge.

    To enter Disable Cartridge Check mode do the following:
    Press MENU or (Select) to enter the MENUS .
    Press (Down arrow) to highlight DIAGNOSTICS .
    Press (Select) to select DIAGNOSTICS
    Press (Down arrow) to highlight DISABLE CARTRIDGE CHECK .
    Press (Select) to select DISABLE CARTRIDGE CHECK .
    Verify that the control panel reads READY DIAGNOSTICS MODE .

    Yep... after 34 years, I too have been on this road since it was gravel... back in the days of the first canon CX engines and liquid Savins.

    I already tried the "disable cartridge" testing before I even posted the issue here. I'm now considering the HVPS or formatter. When I get back in front the machine I'll do a few formatter tests to confirm.. Problem is, after the TBU, the client does not want to dump much more $$ into this 2004 model so I'll need to devote a little "free" time to their cause.


    My thanks to everyone that replies.


    .


  3. #13
    Service Manager 1,000+ Posts theengel's Avatar
    Join Date
    Nov 2011
    Location
    North Bend
    Posts
    1,253
    Rep Power
    32

    Re: Hp color laserjet 5550n, multi color horizontal lines on 11 x 17 ...

    If it does it on an engine test, I doubt it's the formatter. I've seen moisture cause similar problems, but not this exact problem. Yeah, my first guess would be HVPS.


  4. #14
    Service Manager 1,000+ Posts theengel's Avatar
    Join Date
    Nov 2011
    Location
    North Bend
    Posts
    1,253
    Rep Power
    32

    Re: Hp color laserjet 5550n, multi color horizontal lines on 11 x 17 ...

    Actually... some kind of short could cause this problem. A bad cyan could cause problems with the magenta. I've never seen it, but I wouldn't dismiss it. But if you have all new OEM, then that's not very likely.


Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-=-=-=-=-=-


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here